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Product & services pricing
3.47/5
Chance of future purchase:
3.47/5
Shipping & packaging:
3.58/5
Customer service:
3.17/5
Return/Replacement policy:
2.79/5

5/5

2023-11-28

Great product, super price, fast shipping

"Love these stools!!have them on my back patio came quick in perfect condition well protected shipping and on time for Thanksgiving"

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5/5

2023-11-28

I love these lights!

"The purchase was easy and the product is fabulous. I’m thrilled with my new kitchen look.
"

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4/5

2023-11-27

Beautiful desk but cracked wood.

"Received the desk just fine, and the box was in good condition. However, when we unboxed the desk, we saw a long crack in the wood on the right side, underside, of the desk. I used wood glue and clamps to try to repair it rather than returning, since I have no office desk currently and desperately need one for my job. Other than the long crack, it is a beautiful desk. "

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2/5

2023-11-25

Requires patience & perseverance

"It was complicated to be able to place a first order, the payment system kept rejecting everything (which never happens on other sites). Finally succeeded but then my order got delivered at the wrong address. Was told to reorder, only to find out the couch was not offered on Houzz anymore. Gave Houzz a second try with a different model and a couple weeks later finally received the item. Pfew… Will not be tempted to shop here in the future."

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5/5

2023-11-24

Excellent packaging/shipping & sturdy product

"The vanity is solid! Great quality. Item arrived packaged well and there was no damage to the product. Beautiful grey color. "

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5/5

2023-11-24

Lovely throw pillow

"I ordered two of these tartan plaid pillows. The design is unique with the front fringe & buttons, and the colorway of blue, cream & rust matches my design scheme perfectly. "


3/5

2023-11-23

Not all hardware is universal

"The shades didn’t fit my lamps, the vendor customer service was lame, I assumed the hardware would work- there was only one option. I will try to retrofit my existing hardware to the new shades, bummed out "

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1/5

2023-05-15

Damaged

"The chairs were scratched and scuffed upon arrival. We needed them for visitors, or we would have returned them. The plastic was significantly marred in several different areas. "

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5/5

2023-11-20

ugh.. pillow good

"Quick.. hassle free... exactly like the picture showed.... always a pleasure dealing with this retailer."

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5/5

2023-11-20

Love Houzz!

"Love Houzz! I searched for a gold light fixture on the app and the first one that was recommended by Houzz was perfect! Click-buy! It really elevated my bathroom look. Love getting ideas from Houzz."

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5/5

2023-11-19

The Artificial Stone Enclosure was the perfect choice!

"I was extremely happy to find something to replace an ugly, black plastic cover used to protect the irrigation valves in the front yard. It had to be a specific size and this artificial stone cover had the ideal measurements, and in the Fieldstone color, its presence isn't at all glaring against our white house. It's very lightweight and easy to maneuver for the rare occasions when someone needs to access the valves. It came adequately packaged, delivered with care and I installed it quickly - (well, after getting the old, damaged box out, that is). I could not be happier with this product!"

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5/5

2023-11-19

Love the look

"Love the look of my new bathroom vanity fixtures. Solid and well-made. Great service thru the ordering process. "

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5/5

2023-11-19

Houzz is wonderful

"Great customer service! That has been my experience with a minimum of 5 different orders!"

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3/5

2023-11-19

No Tread

"I bought two chairs and a coffee table and when we went to put the coffee table together there was no way for the screws supplied to screw in the predrilled holes. It was so weird. It was 2 holes that were like this. My husband was able to do a work around to make the table work. Very odd condition to see a product like that. "

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5/5

2023-11-19

A fine topper

"I had been looking for a long time to replace the shade to my beloved monkey lamp . I have had this lamp for fifty years I am overjoyed after many other trials of lampshades I have found one that comes close to the original. I am very pleased with the quality and shape of the shade."

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