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Product & services pricing
3.73/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.89/5
Customer service:
3.66/5
Return/Replacement policy:
3.29/5

5/5

2024-01-06

Was exactly as described

"Took me about 20 minutes to put together. Fits perfectly and looks nice on the side of my bed that had less walking room. "

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5/5

2024-01-04

TIMELY AND UNDAMAGED

"Delivered as promised, packaged well."


1/5

2024-01-03

Underwhelming and Misleading Experience with Houzz

"I signed up with Houzz with high hopes for their advertised website and room sketching services, expecting a solid boost for my business. Unfortunately, my experience was far from satisfactory.

Poor Lead Quality: The leads provided by Houzz were mostly ineffective. Many of them felt like scams, which was a major setback for my business expectations.

Auto-Renewal Without Transparent Communication: A significant issue I encountered was their auto-renewal policy. My contract was automatically renewed for another year, a critical detail that wasn't communicated clearly at the beginning. This lack of transparency was concerning.

Complicated Cancellation Process: The process to cancel their services was overly complex. I had to resort to changing my credit card information and contacting my payment processor to prevent future charges.

In retrospect, my experience with Houzz was disappointing and did not align with the professional standards and effectiveness they promote. I advise caution and suggest looking into other options before committing to Houzz.
"

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1/5

2024-01-02

Hmmm....

"Wanted to speak with an agent regarding a light fixture I just purchased, thinking it would look nice in my kitchen. I was asking if there was an adapter for the fixture since I thought it was ok for a sloped ceiling but it's not. The person could not help me and tried to transfer me over to someone else but stated they were not available. Since I threw away the packing I am left with a ceiling fixture I don't like. "

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5/5

2023-12-30

Good company

"Easy to order. Shipped quickly. Received in good condition."

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2/5

2023-12-29

Like it, but horns don’t stay on!

"The horns do not attach to the skull, design defect."


5/5

2023-12-29

Superior Customer Service

"The UPS Driver left the item in the wrong home address and Houzz provided me with a replacement item within 10 business days. The experience was pleasant with extraordinary consumer relations. I would buy from this reputable company over and over again. Everything sold is as advertised.
"

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5/5

2023-12-22

Great Quality!

"Great little vanity! Very happy with this purchase. "

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5/5

2023-12-22

Love it!!

"Arrived very quickly! Product looks very high quality and beautiful. So glad I purchased this. Would recommend to others to buy!"

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3/5

2023-12-20

Vanity and faucet

"Vanity is beautiful, but we specifically purchased the faucet that was on the website with the vanity and it came with the wrong type of drain for the sink. We had a plumber scheduled to do the install and he could not do the install and had to go buy a different drain. "

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5/5

2023-12-20

New lights for kitchen

"Needed new lighting for our kitchen since my husband and I are getting older and don’t see as well as we did. These pendant lights are just great to use over our sink! Exactly as described and pictured and the delivery was within 2-3 days, even getting close to Christmas! Perfect!"

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5/5

2023-12-20

Chairs

"I received the 8 chairs and two were missing the front legs but I contacted them right away and I received the missing
Parts in a week!
"

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5/5

2023-12-20

Awesome bed

"Love the look of this bed as it is exactly as advertised. I still have to get a mattress before trying it out, but it looks great!"

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4/5

2023-12-16

lovely coverlet

"Love the colors and the quality. the only "delta" is that like other coverlets they are cut as a square and the dimensions of a queen bed is not square. would be nice to have a bit longer length.
The weight is good and I do like that it is reversible too!
"

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4/5

2023-12-14

Good Product but terrible packaging

"The bar table is very good and met our expectations, however the packaging was terrible and it was a miracle no parts fell out of the ripped box. "

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