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Product & services pricing
4.45/5
Chance of future purchase:
4.45/5
Shipping & packaging:
4.72/5
Customer service:
4.45/5
Return/Replacement policy:
4.45/5

5/5

2022-04-08

Great Delivery Service

"I had a great experience with HomeCinemaCenter. Their customer service was really amazing, their prices are unbeatable and i live in a apartment building. The delivery guys delivered my sofa set set up to the 3rd floor with no issues. Not only that, but i had asked to remove my previous sofa and
put it on the curb and they did it, considering that the old sofa had to be broken into pieces in order to be carried out.

They really went above and beyond, i dont know of a single other company that would do this and not even try to charge you an arm and a leg for it!!! I'm sooo happy that
I chose this company and will definitely buy from them in the future, they got themselves a loyal customer for life! :)
"

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5/5

2022-04-02

Gorgeous Furniture

"We are so impressed with the service from Jacob! He was in communication during every step of our purchase of 8 library wall bookshelves, from when we purchased through delivery, and even afterwards. We noticed a missing accessory on one of the shelves upon arrival and Jacob made things right
immediately...and again double-checked with us to be sure everything was alright.

Such excellent service is not to be found these days and we will definitely purchase from Home Cinema Center again! We love our new library wall bookshevles!
"

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5/5

2022-03-25

Perfect Delivery and Beautiful Furniture

"I was really uncomfortable ordering furniture online but when I saw the three -piece set of Magnolia Manor Dining I couldn't resist. I talked with a sales rep who was very helpful and friendly.

The price was exceptional and delivery time was amazing! It arrived in good condition and was placed in my room ready to use. I love the high back which allows support for my head... very relaxing! Each piece is comfortable and very attractive.
"

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1/5

2022-03-23

No response from store

"Horrible is an understatement. Sofa arrived 1 month after ordered and it looked like the box was rolled down a steep hill. Tried to call - no answer. Emailed twice - no response. Only order from here if you are ready to risk losing your money completely or live with beat up furniture. I wish I could post pictures. You would not believe how beat up the sofa was. "

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5/5

2022-03-17

Fast Delivery

"I ordered a leather sofa, chair, and love seat in January.. Amanda managed my account and communicated with me with updates and with the delivery company so that I could get my order as soon as possible.

Amanda was exceptionally helpful because of the supply chain issues in the
U.S. at this time, and I know her job was made harder. The furniture arrived very quickly and it is beautiful. Family, extended family, and friends are impressed with the quality of the leather and how comfortable the furniture is.

I recommend buying from this company, and Amanda as the manager of your account. Thank you!
"

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5/5

2022-02-10

Very Fast Delivery

"I ordered a leather living room set in January 2022. Allison managed my account and communicated with me with updates and with the delivery company so that I could get my order as soon as possible.

Allison was exceptionally helpful because of the supply chain issues in the U.S. at this time, and I know her job was made harder because of it. The furniture arrived very quickly and it is beautiful. Family, extended family, and friends are impressed with the quality of the leather and how comfortable the furniture is.

I recommend buying from this HCC, and Allison was great to work with. Thank you so much!
"

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5/5

2022-01-23

Excellent Shopping Experience

"I want to take this opportunity to send a BIG THANK YOU to Amanda. She made our furniture shopping experience awesome. Her expert knowledge was evident and she made us feel comfortable when speaking to each furniture piece.

She helped us pick the right furniture for the right rooms. Amanda continued following up until delivery day. We are now all set, and we can't be happier with our furniture. Thanks again HCC, and we will reach out for more furniture very soon.
"

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5/5

2022-01-15

Amazing Customer Service

"Home Cinema Center has really nice stuff, but my most recent order was the best by far.

Amanda was amazing answering all of my many many questions. She was tenacious in getting answers for me, provided frequent updates on the status of my order, and responded to my questions thoroughly and promptly.

I'd order from HCC again only because Amanda was so amazing. She is a star!
"

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5/5

2022-01-15

Stress Free Shopping

"What an amazing find! Price, quality, service all in one. We love our new Dining Set! We're getting so many great compliments.

I was kept informed along the process. I even had to ask for a delay due to my moving date changing. HomeCinemaCenter was so wonderfully accommodating and helpful. The delivery was 100% professional, efficient, and set-up complete with adherence to Covid-19 guidelines.

Thank you so much for a stress free purchase
"

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5/5

2022-01-11

Very Satisifed Customer

"Home Cinema is great and they have some really nice furniture,. So far I have been very pleased not only with the merchandise, but also with the delivery dates. They give a date when you are going to receive it and it is delivered that day.

They also send a confirmation on all the items you order, and the order number so that you may track it, and I think that is great. I recommend this site to everyone who likes a deal which is getting harder to find now a days, So far I am a very satisfied customer.

Thank you HCC keep up the good work...
"

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5/5

2022-01-10

Stellar Service

"No comparison! These comfortable Catnapper recliners exceeded all of my expectations! The quality construction has the imports beat easily. I chose a couple of the cloud 12 chairs. Delivery was early; assembly was not needed and two well-packed pieces.

The price was a little higher than the imports I checked out, but the value again, there's "no comparison." Thank you, HCC If it had not been for you, I would not have found this! You were helpful in answering my questions ahead of time, making it easy to do so and delivering answers quickly.

Delivery was also very quick.
"

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5/5

2022-01-09

Amazing Delivery Crew

"We just had our furniture delivered today and I couldn't be more happy The delivery people worked on a convenient time and schedule for us. Can't wait to buy more
from HomeCinemaCenter.., a fantastic company!

Great prices and very fast shipping. I had no issues with the order and Customer Service was great an answering all of my questions. Very fast and proficient service. I am very impressed!
"

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5/5

2022-01-09

Very Fast Delivery

"To say my husband is picky is a complete understatement, but he absolutely loves this dining set. This is exactly what swe were looking for and the quality is awesome. Very few makers have this type of table and seat combo and all want significantly more $$ for them.

We will remember HomeCinemaCenter in the future when other furniture needs come up. Lastly,the table set shipped out promptly and arrived with no damage.

They were individually packed in strong boxes with a good amount of padding for protection. We didn't expect to have them around for this Christmas when we ordered, but are thrilled that they were.

Thankyou!!
"

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1/5

2022-01-09

I DON'T RECOMMEND THIS COMPANY

"I've been reaching out to this company after finally finding a company that has a chest to my discontinued set. After purchase I reached out via social media, because for some odd reason they have a voice-mail that picks up. The next day it was shipped. It was scheduled on time for delivery on 1/3 upon arrival the guys hurried to leave because the box and chest was severely damaged. I have been trying to reach this company since the chest arrived. No one has reached out, so I contacted my card issuer and this morning I get a threatening email from them, so I tried calling again, and again nothing but voice-mail. So I have email Donna along with the pictures and still no reply or help."

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5/5

2022-01-05

Excellent Service

"We are so impressed with the service from HCC! They had excellent communication during every step of our purchase of 8 bookcases, from when we purchased through delivery, and even afterwards. We noticed everything was perfect upon delivery....and they again double-checked with us to be sure everything was alright.

Such excellent service is not to be found these days and we will definitely purchase from HCC again! We love our new home office bookcases!
"

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