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UJ
Verified
5/5

2006-02-01

"Hi HighSpeed PC,

The patience & response shown towards my enquiries were excellent throughout my whole purchasing experience. I ordered a customized tech bench that was supposed to ship to Singapore and I am very pleased with the product I received. The delivery was punctual and which is expected after paying more for shipping than the tech bench itself. This thing is so easy to assemble with the help of the included instructions and I strongly recommend this product. With the tech bench, swapping of components are so much easier and tidier. Overall, I'm delighted with the service and the product. Thank you so much for your terrific service and I really appreciate that.
"

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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
Ease of ordering online
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Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
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Resolving problems
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Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
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N/A
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Verified
5/5

2006-01-21

"just want to thank high speed pc for having what i needed. will tell all my friends about this store ,and the shipping was the best. two thumbs up! "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
N/A
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
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Resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
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Web site being easy to use

Verified
5/5

2005-12-20

"Excellent company. When UPS officially "lost" my shipment (long and frustrating side story) on Dec 12th (package had arrived at the local station Dec 8th but UPS would/could not deliver nor hold it for pickup), I emailed HighSpeedPC and received a response within an hour. They sent a replacement shipment via USPS Priority which I received today, Dec 19th."

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Ease of ordering online
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Speed of web site
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Overall quality of the company
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2005-12-14

"Outstanding experience with this Seller who stands behind his service and procuct. Transaction could not be any better. Packaging of product is absolutely outstanding and delivery response time is quick. Procuct is as described which prompted me to buy another Tech Station. Elated with the product which met my needs. My pleasant experience with this Buyer's Company is as a result of his excellent management and leadership. Have no hesitation is buying from this dealer in the future. "

Detailed Review Benchmark + -
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Pricing of products and services
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Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
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Verified
5/5

2005-12-02

"Overall experience is good. They have some watercooling stuff hard to find anywhere else.
Price is reasonable too!
"

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Overall quality of the company
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services

Verified
5/5

2005-12-01

"ist order, all aok so far.will order more some time in the future..resp azlizird"

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Overall quality of the company
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy

Verified
5/5

2005-11-04

"Pre-purchase communication was awesome. Order went smooth on the website. Recieved shipment sooner than expected. Product works like advertised. What else can you ask for?! Thanks Scott!"

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Overall quality of the company
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Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
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Web site being easy to use
Speed of web site

Verified
5/5

2005-10-12

"Excellent service, communication, packing (double boxed), very fast delivery. Easy assembly and most important....there were no missing parts :~). I highly recommend HighSpeedPC to everyone that reads this review. I will definately do business with them again. Maya122112 (MCSE)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
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Being trustworthy
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Making decisions on their own
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Being easy to reach
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Overall customer service
Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-10-07

"First, the product is excellent -- exactly as advertised. Second, the shipping was excellent -- out the door same day via Priority Mail. Third, the item was wrapped better than anything I've ever ordered through the mail -- it arrived in great shape. Fourth, they included excellent assembly instructions with color photos -- very helpful. Fifth, when I sent an e-mail to their support people asking if I could order some extra parts they replied within an hour saying that they would send them to me free except for shipping charges.

This is a first-rate operation and I highly recommned them.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
N/A
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
N/A
Overall technical support
Resolving problems
Being trustworthy
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-09-07

"Great service, ordered at 10 pm, shipped out at 2 pm next day priority mail. They had a better price on the 120mm fan grill than anyone else. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
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Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
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Being knowledgeable
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-07-25

" This was my first Water Cooled PC project. I purchased all my gear over a couple months hoping it would all work and fit together. I encountered no problems what so ever. Shipping was very fast and when I had a question it was answered very quickly. Their web site was helpful and well laid out. Very Pleased with service and products."

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Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-07-19

"My purchasing experience at HighSpeed PC was First Rate! I got prompt answers to all my email questions about their unique workbench. I asked for and received next day assembly and shipment.

I received my workbench two days later. It is exactly as described and perfect for my purposes!

I'll definitely consider purchasing from HighSpeed PC for my speciality computer component needs.
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2005-06-26

"Having never ordered from HighspeedPC before I was sceptical but I had been browsing their website for many months. I turned to them to help finish off a watercooling rig I was putting together. The first order I placed was for an Innovatek HPPS 12v mofidified Eheim pump. It arrived almost instantly. I then placed another order for various hard-to-find fittings but this final order of an Innovatek Cool Matic NV40 (with LED) AGP waterblock blew my mind. I found it sitting in the "Bargain Bin" section of the site and was advertised as being "lightly used". It had been sitting there for quite some time but when I realized they were pricing it for almost $70 less than brand new I jumped on it. When I received it the block looked brand new and had ALL the accessories and hardware that originally came with the block. It ALSO arrived lightning fast. HighspeedPC has a customer for life in me. Thanks guys. "

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Verified
5/5

2005-06-03

"This was my first time ordering from this store and I couldn't be happier. I got exactly what I asked for and it only took a few days. I got an immediate email reply when I ordered and a second email the next day saying my item had shipped. Two days later, my item arrived. This is how internet shopping is supposed to work. I couldn't have asked for anything more. "

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Verified
5/5

2005-05-05

"The quality and the excellent product's that these folk's sell is second to none.Ordering is a breeze with a fast shipping!!. I highly do recommend if you have not buy now to order your needed parts you will not be sorry.Keep up the great work HIGHSPEED PC!!. :-) Steve "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use