"I t was quick and easy. Found what I was looking for and ordered it."
"Ordering was very easy and quick response on my order."
"Very happy to get a computer "
"I shopped in the catalog and then went online to check out more. Using the search bar to find my catalog choices was quick and easy. I checked out the clearance tab and chose another great item. Within a few days, my items are already on the way! I am very pleased! Keep up the good work, Heartland America!"
“Thank you for your positive feedback! We're thrilled to hear that you found our catalog and online shopping experience to be easy and quick. It's great to know that you're satisfied with your purchases and that they're already on their way to you. We appreciate your support and look forward to serving you again soon. Keep enjoying your great finds from Heartland America!”
"I was charged for Elit - $29.99, It was ordered in error. I got my confirmation of calculation But I still got billed $29.99.
Please correct!"
"Your service and response was excellent "
“
Thank you for taking the time to share your experience! We're delighted to hear that you found our service and response excellent. Providing top-notch customer service is a priority for us, and we're grateful for your positive feedback. If you ever have further questions or need assistance, feel free to reach out. We look forward to serving you again in the future!”
"The ordering was fine and easy. Now the proof will be when the items arrive and I can see the quality. It would be better to wait until the package arrives. That will be the proof and would be a better way to vote on how many stars should be given. "
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Thank you for your feedback. We're glad to hear that your ordering experience was smooth. We agree that the true test lies in the quality of the items upon arrival, and we appreciate your patience. Should you have any concerns or feedback once you receive your package, please don't hesitate to reach out. Your satisfaction is our priority.”
"I just happened up on items I had been
planning to get and was pleasantly surprised, Now I can stop procrastinating and enjoy my items."
“Hi Rosa,
We're delighted to hear that you stumbled upon the items you had been planning to get and that it was a pleasant surprise! It's always rewarding to provide customers with the products they desire, helping you overcome procrastination and start enjoying your chosen items. If there's anything else you need or if you have further shopping plans, feel free to let us know. We appreciate your positive experience with us!”
"My shopping experience was convenient and easy. I have purchased from Heartland America many times and plan to continue shopping with them."
“We're delighted to hear that your shopping experience with us was convenient and easy. Thank you for your continued loyalty and trust in Heartland America. We look forward to serving you again in the future.”
"I go on line and order from anywhere. I want the shipping with no hassle BS and have the product on the way. No shipping
Rip offs of years free shipping! I may come back and again, I may not.
Older seniors usually know what they want.
Respectfully
EdK/NY"
“Thank you for taking the time to share your feedback with us. We value your input and apologize for any inconvenience you experienced with our shipping process.
We understand the importance of a seamless and hassle-free shopping experience, including prompt shipping. We sincerely apologize if our shipping process did not meet your expectations and for any frustration this may have caused.
We are continuously working to improve our services, and your feedback helps us in this endeavor. Rest assured, we will review our shipping policies to ensure they align with the expectations of our valued customers.
If you decide to give us another opportunity in the future, we would be more than happy to serve you again and provide you with a smoother experience.
Thank you for your understanding and for bringing this matter to our attention. Should you have any further concerns or if there's anything else we can assist you with, please feel free to reach out to us.”
"Great products and pricing. Quick shipping. Will shop here again"
“Thank you for your positive feedback! We're thrilled to hear that you love our products and pricing, and that you had a smooth shopping experience with quick shipping. We can't wait to welcome you back for more cool finds in the future!”
"As per phone conversation I know i am being Grifted !"
"Wrong price in catalog
Resolution took a couple of days"
“Thank you for sharing your feedback. We apologize for any inconvenience caused by the wrong price in our catalog and the delay in resolving the issue. Your input is valuable, and we'll strive to improve our processes to prevent such occurrences in the future. If you have any further concerns, please don't hesitate to reach out. We appreciate your understanding.”
"I have had the privilege of shopping with you, great response and care. Keep up the good work.
Tom/"Ruff"RYDR "
“Hello Thomas.
Thank you so much for your kind words and for choosing to shop with us. We're delighted to hear that you've enjoyed our gifts and found our items useful. Providing excellent service and products is our top priority, and we're grateful for your support and encouragement. We look forward to serving you again soon.”
"I've known Heartland for decades and have always been happy with my purchases. "
“We deeply appreciate your long-standing support of Heartland and are thrilled to hear about your positive experiences with our customer service. Your satisfaction is our utmost priority, and we're committed to providing exceptional service and quality products. Thank you for your trust in us over the decades, and we look forward to continuing to meet your expectations in the future.”
A rep from Heartland America, HeartlandRA, has responded:
“Thank you for your feedback! We're delighted to hear that you're happy with your order, especially with your new computer. If you have any questions or need further assistance, feel free to reach out. Enjoy your new device!”