"The person told me it wasn't the item I was ordering but the one year memebership was no good in Iowa
"
"Site needs work-runs very slow"
"Boots are comfortable, well made, and genuinely waterproof. Still can't believe the price."
"I explained I had made a mistake and they corrected it"
"Pathetic CS, of absolutely no help! Buyer Beware!!!"
“Hi, we are very sorry that you had some confusion regarding rewards, and policies. Customer Satisfaction is very important to us. We did reach out to you for a resolution. We hope to hear from you soon! Thank you for being a loyal Heartland America customer!”
"Great items and prices!!!!"
"I sent you an email with my purchase receipt so I can give you my new email and phone number I got o response. Instead all got was promo ads with I can't even unsubscribe to "
“We apologize for any inconvenience you've experienced. Your feedback is important to us, and we're sorry to hear about the issues you've encountered with updating your contact information and receiving unwanted promotional emails. We'll ensure that your new email and phone number are updated promptly in our system. Additionally, we'll address the matter of the promotional emails and ensure that you're unsubscribed as per your request. Thank you for bringing this to our attention, and we appreciate your patience as we resolve this matter. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Went to site, put in # done. Very easy."
"so nice and honest will continue to order from this comany"
"Love your products very handy "
"Love your products it's always a great experience like a little treasure hunt see what you can find next keep up the good work"
"Shoes were just right,, I have more "Stuff" coming."
"EVERYTHING WAS WRITTEN CLEAR AND EASY TO FOLLOW. THE ENTIRE PROCESS TO PURCHASE WENT VERY QUICK.
VERY HAPPY WITH THE COMPLETE EXPERIENCE."
"I haven't used it yet. I need to consult with another member of my family who is more experienced with this type of product."
"There were not as many items in the area I was looking for. I was unimpressed "
A rep from Heartland America, HeartlandRA, has responded:
“We apologize for the inconvenience you experienced with our website's speed. We're continuously working to improve our site's performance to ensure a seamless browsing experience for our customers. Your feedback is valuable to us, and we appreciate you bringing this to our attention. Please rest assured that we're actively addressing this issue to enhance your future interactions with our site. If you have any further feedback or encounter any other issues, please don't hesitate to reach out to us. Thank you for your understanding and patience.”