"Ordered n Wednesday evening & notified Thursday it was on it's way! Will be delivered on Wednesday!!!"
"The supposed 10% discount "welcome 10" was not applied to my total."
"It’s the greatest thing ever "
“
Thank you for your feedback! We're glad to hear that you found our product satisfactory. If there's anything specific you particularly enjoyed or any suggestions you have for improvement, please don't hesitate to let us know. We're always striving to provide the best experience possible for our customers.”
"Scott went beyond what is common these days. Nice surprise. Thanks for all your help!"
“
Thank you so much for your kind words! It was truly a pleasure assisting you. We're thrilled that we could exceed your expectations. If you ever need assistance again in the future, please don't hesitate to reach out. Wishing you all the best!”
"so far great still waiting go product "
“
Thank you for your feedback. We're thrilled to hear that you're having a great experience so far. We wanted to inform you that your order is now on its way to you. We apologize for any delay you may have experienced. If you have any further questions or concerns, please feel free to reach out to us. We appreciate your patience and hope you enjoy your product once it arrives.”
"DO NOT WANT WILL SEND BACK"
"Well,
I purchased a membership that I'm waiting to use. No welcome email with any important information on how to get started etc."
"the Ink replenishing/ refilling kit is actually what I've been thinking about getting, the price is great. I'm so happily relieved that I don't have to pay the manufacturer prices."
“We're delighted to hear that our Ink replenishing/refilling kit has caught your interest and that you find the price to be great! Providing affordable solutions for our customers is a priority for us, and we're glad to offer an alternative to manufacturer prices. Thank you for choosing our product, and we hope it continues to meet your needs effectively while saving you money.”
"Best price I could find anywhere."
“Thank you for the 5-star rating and your kind words! We're so pleased to hear that you enjoyed your time with us. We look forward to welcoming you back soon and providing another top-notch experience.”
"Title tells all I have to say."
"Gotta find the time and the destination to open it to use"
“
Thank you for your feedback! We understand that finding the right time and place to open and utilize our product can sometimes be a challenge. Whenever you're ready to explore it, we're here to ensure you have a positive experience. If you have any questions or need assistance along the way, please don't hesitate to reach out. We're committed to providing you with excellent support whenever you're ready to dive in.”
"2 items I wanted were no longer available."
“
We apologize for any inconvenience caused by the unavailability of the items you initially selected. We strive to keep our inventory updated, but occasionally popular items may sell out quickly. Please feel free to explore our other offerings, and if you need any assistance or have any questions about alternative options, our customer support team is here to help ensure your next order meets your expectations.”
"Purchase process went smoothly. I had made purchases before and have a logon and password unfortunately your system did not recognize my password and noted it would send me an e-mail for the password. One problem: 1. I only have an I Pad so to receive an e- mail I have to depart your site, log onto my e-mail, then reverse the process to complete my order. Solution, establish a text capability to work the password problem and/or verification. Then I just pick up my mobile phone and off we go! Otherwise the process beyond that went well. Thanks. Bob"
“
We appreciate your feedback, Bob, and we apologize for the inconvenience you experienced with the password recognition. We'll certainly take your suggestion into consideration to enhance our system by incorporating a text capability for password retrieval or verification, ensuring a smoother experience for our customers. Thank you for your support and understanding.
”
"Singed up for email notices and was to receive $10.00 credit on my order. When I entered the code it said it wasn't available on my order."
"Took a minute to reset password.. Finally made order, coupon/gift that was given through email, did not work!!"
A rep from Heartland America, HeartlandRA, has responded:
“Hi Martha,
Thank you for your feedback! We're thrilled to hear that your order was processed quickly and efficiently. We strive to provide timely service and are delighted that we could meet your expectations. We hope you enjoy your delivery when it arrives on Wednesday!”