ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.92/5
Chance of future purchase:
3.82/5
Shipping & packaging:
3.44/5
Customer service:
3.41/5
Return/Replacement policy:
3.53/5
Featured Review


Verified
5/5

2023-08-22

Fast response.

"We had to cancel our flight due to a death in the family. Our claim was paid in a very reasonable time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-08-22

Superb Travel Insurance Partner

"The process to price and purchase travel medical insurance was extremely user-friendly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-08-22

Best for travel

"Second time we purchased this insurance for traveling .
Peace of mind and be able to rest that you will have what is needed if you really are ill.



"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-08-22

Excellent

"experience was easy, the agent was very pleasant and helpful"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-08-22

They dun Gud

"HTH was very very helpful in sorting thru the B.S. and getting exactly what we need to go overseas."


Verified
5/5

2023-08-09

DIRECT PAY NETWORK!

"While I didn't have to make a claim, the hospital network which typically coordinates for direct payment from the insurer to facility is a highly comforting feature for travel abroad."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2023-07-12

Trip coverage for Europe from the US 9 days

"Had all the coverage purchased that I requested but I never got to use it
So how can I rate it? On what basis?
"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service

Verified
5/5

2023-07-12

Medical insurance

"Insurance coverage was comprehensive and met my needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2023-06-29

Ineligible for refund.

"Traveling internationaly has its up and downs, however when my connecting flight was delayed four and a half hours which would have meant missing my international connection I was left to make alternative arrangements.
Insurance would not cover anything less than a six hour delay! So I was left out of pocket, paying for alternate flight, hotel and taxis.
Rather disappointing unfortunately
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-06-29

Always Helpful

"Allison was recommended by a family member. She has helped us choose a perfect Medicare plan. Recently she helped us with travel insurance. She is very professional and located reasonable premiums. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-21

Great service.

"Will continue to purchase from you. ;)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-20

Simple and Quick

"The site is well organized and I was able to get the premier coverage for a very affordable rate."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-06-18

Great customer service

"I had the pleasure of having a knowledgeable representative guide me along my decisions to purchase health insurance. Will definitely use them again when I travel."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-15

Excellent

"I urge everyone that's going to travel to get a travel insurance. You never know when an emergency rises. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-15

Travel Insurance

"It was just what I needed for my study abroad trip."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases