ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.03/5
Chance of future purchase:
3.99/5
Shipping & packaging:
4.17/5
Customer service:
4.11/5
Return/Replacement policy:
3.57/5
Featured Review


Verified
1/5

2023-08-24

you ****!

"You charged me and then you could not find my insurance for days! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-08-25
A rep from HTH Travel Insurance, PPhth, has responded:

“We are sorry about your experience with us. Your policy documents and information are always sent out upon purchase. Depending on your personal preference indicated while signing up, they are delivered electronically or through traditional mail. Please provide us with more information on your experience and we can address it accordingly. Our customer service team can be reached at customerservice@hthworldwide.com or 610.254.8769.”


Verified
5/5

2023-08-23

Customer Service was Amazing!!

"My family needed travel insurance for our trip to England. I had a couple of questions and the representative who answered my call was very knowledgeable and helpful. She was able to help me feel extremely confident in my selection of insurance. She also was able to show me how to navigate the website to obtain the doctors and hospitals in case we needed them. Very impressed with HTH Travel and I plan to keep on using them in my future travels."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-08-22

Easy enrollment

"Very easy to enroll online. Options are clearly spelled out."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-08-22

Great Service

"Thank you for your attention to my Travel Insurance needs. I am very pleased with your service and help."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-08-22

Positive experience

"Helpful to be able to speak to
a live agent who could explain different levels of coverage. Hopefully will not have to
usr it but feel secure that I have it.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-08-22

Excellent

"Good and prompt service. I received all support to overcome my issues while I'm traveling alone.
HTH is active, smart and professional.
"


Verified
5/5

2023-08-22

Easy and dependable

"Easy to find and buy the plan online. I thought I wouldn’t need it as I’d been on so many trips before and never needed it. But better to safe than sorry. Well I needed it! Hospitalization overseas is not fun. And while I paid most costs upfront HTH did a thorough job of reviewing everthing and reimbursing me for all the items covered by the policy I bought. What a life saver! I use them every trip! Better safe…!"


Verified
5/5

2023-08-22

Fast response.

"We had to cancel our flight due to a death in the family. Our claim was paid in a very reasonable time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-08-22

Superb Travel Insurance Partner

"The process to price and purchase travel medical insurance was extremely user-friendly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-08-22

Best for travel

"Second time we purchased this insurance for traveling .
Peace of mind and be able to rest that you will have what is needed if you really are ill.



"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-08-22

Excellent

"experience was easy, the agent was very pleasant and helpful"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-08-22

They dun Gud

"HTH was very very helpful in sorting thru the B.S. and getting exactly what we need to go overseas."


Verified
5/5

2023-08-09

DIRECT PAY NETWORK!

"While I didn't have to make a claim, the hospital network which typically coordinates for direct payment from the insurer to facility is a highly comforting feature for travel abroad."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2023-07-12

Trip coverage for Europe from the US 9 days

"Had all the coverage purchased that I requested but I never got to use it
So how can I rate it? On what basis?
"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service

Verified
5/5

2023-07-12

Medical insurance

"Insurance coverage was comprehensive and met my needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges