"I am a graphic designer who has used GotPrint since my college days back in 2006. I cannot possibly tell you how many orders I have placed. I can say my orders have been on point 98% of the time. Most of the time it wasn't on point was because of my own error and when I discovered that I owned up to it. However there was one order that something went wrong with their press. They were quick to make good on it. Very quick. I have taken GotPrint with me every company I have worked for, every non-profit I designed for, and every side job I have had since 2006. They are great."
"We are a tax-exempt 501(c3) charity in Texas. I tried to set up a tax-exempt account. Following instructions from Got Print staff I completed and scanned a tax-exempt certificate. I did not have the information to complete the name and address of the seller on the Texas tax-exempt certificate, so I left that blank. Every business we have ever submitted a certificate to has filled in that information. Not GotPrint! They refused to fill it in and told me I had to re-do the certificate with information they sent me. So I filled out a second certificate, signed it, scanned it, and emailed it to them. Time passed . . . . Finally, I called to inquire about the status of my request and was told that I had made one typo on the form and that they could not accept it. Instead of typing Fernando, I had typed Fernanco. They refused to correct the typo because, according to the GotPrint representative on the phone, it is illegal to change the form once I had signed it. I was told that I had to start all over again by submitting a third certificate.
This is a lot of ignorant, bureaucratic nonsense. There is absolutely no reason why they couldn't have filled in the seller information in the first place or corrected the typo (if that was so horribly important) in the second place. I have never, in the 25 years I have worked with tax-exempt nonprofits encountered such stupid, hard-headed, uncooperative behavior. Whoever is making up the rules needs to be fired. This is the epitome of horrible customer service.
As a result, the charity does not have a tax-exempt account at Got Print and, instead of the money going to help injured, orphaned, and sick wild animals, the money is going to paying unnecessary sales tax."
"My cards arrived within a week, they are great quality and look fantastic! The prices are very reasonable as well! "
"Love them and the fast they arrived "
"My order came in timely and precisely as I expected."
"I continue to use Got Print again and again for all our promotional printing needs. The process is always so easy and the results extremely professional. Highly recommend."
"Once I decided to design my cards with online design everything was greatkeep up the good work I'm excited to receive my cards."
"Came as expected. Looks better than I expected."
"I ordered business cards first. They turned out perfect. I then decided to order car magnets for my doors. Those also turned put perfect. I couldn't be happier about .y purchase and I can guarantee that I'll be ordering again."
"Thank you for filling my order so quickly - I needed the banner for an upcoming event. I was a bit worried but that soon was eliminated when the package arrived. I recommend GotPrint to anyone looking for a great product with great service."
"Such a quick turnaround. Quality work, great price. Thank you."
"Customer service is terrible and today 06/15 I have not received my order."
"Excellent service & awesome price!!"
"I ordered cards. They noticed the borders were uneven. I corrected them, and they did a fine job of printing them."
"From the first moment in creation through the delivery/receipt of these, it was an absolutely amazing and beautiful experience. It is so important for "everyday" people to have access to tools at prices that aren't exorbitant and prohibitive. THANK YOU!!"