"I ordered two items that had to come from two different stores and that confused me a little until it was explained to me when I asked about it in an email.
Other than that, lowest prices that I found on line, again. Fast service and reasonable shipping cost.
Thank you for your good service.
73, KB5WQW "
"Easy ordering and fast free shipping with no tax."
"I'll be ordering from them again."
"Easy to find the model wanted. It arrived on time. Packaging was secure and ready for wrapping."
"Best selection, best prices, and knowledgeable help."
"Shipped on time received in good shape."
"Very good website, easy to navigate with great pictures and item descriptions. Will shop at GigaParts again "
"Very prompt shipping and excellent followup customer service. I'm now a loyal customer!"
"It was nice to Deal, only Delay was with ups as they dint accept earlier from Gigaparts. I am from Club station and will order more same as i will give demo for its use, and hope i will be getting some discount on my next order "
" Currently free of additional charges"
"Radio is exactly what i expected, however what i hadnt expected was FedEx to had dropped my package but thanks to GigaParts for their packaging the inside box and radio were not damaged."
"Product selection is very good. On-line chat with a tech person who was also an amateur radio operator was very helpful, educating me on what I was looking at to purchase and some catches to be aware of. Ordering process was not very smooth. I could not ship the item to an alternate address (to keep the gift a surprise) because their "computer wouldn't let them". I was given the option to use PayPal, but did not like the fact that I had to purchase under the alternate address owner's name. So I finally threw in the towel and tried to order outright even though the "surprise" would be lost- but after several tries all night, the order wouldn't go through with no helpful reason given. Tried a few days later and was successful, but then had order held up because their web site didn't estimate shipping high enough. I had to answer an approval email for the shipping which added a bit of delay. This all won't stop me from purchasing from Gigaparts in the future, but I will not look forward to the ordering process. "
"THey always strive their best and make my purchases uneventful and a pleasure
"
"I purchased an expensive piece of electronics. They gave me a much better price than anyone else and delivered on time."
"Ordered some things, and it went smoothly.. Ordered some thru the net and some on the phone. The person on the phone was very helpful"
A rep from GigaParts, GigaParts, has responded:
“Hello!
The rebate form is available from the live (blue) link on the product page before/after placing your order. You just click it there, then click Icom, to print out the form. If you do not have a way to print the form please let me know and I will USPS mail it to you. I have also attached a copy of your invoice to submit with your rebate.
Here is where to click on the live link:
https://www.gigaparts.com/icom-ic-718.html
We take customer ratings very seriously. If you ever have any questions we are just an email, chat, or phone call away and we are always glad to help.
Our goal is a 5 star experience! Please contact us prior to giving your rating if we ever fall short and we will do our best to make it right!
Sue
Customer Service Manager
GigaParts,Inc. ”