"Good customer service. Better than average response times and helpful. Best prices and shipping options."
"Delivered to billing address not to shipping address. Causing big problem."
"GigaParts had the best price of any supplier on these staple power pole connectors, and delivered them quickly in perfect condition. Thanks!"
"My orders were promptly filled and questions answered. Excellent Service."
"I ordered a AA 30, received it OK, price was OK BUT MY INDENTITY WAS STOLEN. Gigaparts has been badly hacked has someone copying your CC data so they can fradulently charge your card. I was lucky, MC caught both fraudulent charges, but it was very clear to them someone at GP is stealing CC information. Problem is there is not direct way to contact GP on this so were doing it here to help protect others.
"
"I received good assistance with my ordering and unbelievably quick delivery of the equipment that I ordered."
"No muss no fuss just fast service at the best price. Easy to know why I shop there.
Ken"
"Screws were out of the back plate. Had to spend a lot of time getting then back in place only to find out that the stations they sit in were out and rolling around under the cover. ! 1/2 hours spent finding fixing and adjusting. Power on and i find someones call sign was already programmed into the clock and so was there location. Got that all taken care of and my "new" used clock is working ok for now. Surely i should get some kind of a discount for all this trouble ...................................... And so in my Humble opinion, it was not worth what i paid for it. However it is a nice "little" clock. Update11/13/19 Customer service reached out to me quickly and solved all the problems. Great Company to work with."
"I ordered a BB7 Antenne from Italy for delivery in Germany. Organisation and Service have been Just perfekt, Delivery was Just on time, the entire process perfect in every detail. "
"Nothing outstanding. Ordered online, paid online, and delivered on time"
"I am very pleased with my purchase, and the chat room was very helpful. Great experience. "
"Easy ordering, uptodate shipping communications and fast receipt of order."
"I ordered an MFJ telescoping antenna and an MFJ 15A power supply. The items were packed into a box which was long enough for the antenna and wide enough for the power supply, but included virtually no packing material to isolate movement. The box arrived with the end crushed and the power supply foot bracket bent. I sent photographs of the damage to GigaParts.
The photographs, showing package damage, suggested shipping damage to GigaPart. After further interaction, we came to the consensus that the packaging process was the root cause.
The power supply was fully functional and I was able to correct the damage to the bracket. I was issued a partial refund for the inconvenience associated with my receipt of a damaged part.
GigaParts Customer Service went the extra mile to reach out to me to understand where the failure had occurred and to help to raise my level of satisfaction."
“I am sorry for the problem with your shipment. Thank you for allowing me to assist! Please reach out to me anytime I can help!
Sue
Customer Service Manager”
"I bought an Icom 7300 from GigaParts and it was delivered quickly and packaged appropriately. Some damage to the outside of the box was negated by the great packing they used to protect the box inside. I've never had a problem with GigaParts."
"I expected a week or more not just a few days. Fast service."
A rep from GigaParts, GigaParts, has responded:
“We are required to ship to the address that PayPal provides. Thank you for taking my call. I will look forward to your call after you have looked into the issue further. For a future order please feel free to contact me and I will help walk you through the transaction to make sure it completes and ships to your desired ship to address! We are here to help! 73! ”