"Your website wouldn't accept my credit card. I went thru on PayPal with the same credit card!I ordered floor mats and then got an email stating the floor mats would be late in coming and they were going to charge me more for shipping. The fellow in the parts department said it would be cheaper to order the mats on line. I guess not!!!!! Linda Wallace"

"BOTH ONLY AND OVER THE PHONE BEST EXPERIENCE "

"The website returned Server 500 errors when attempting to go to checkout. After that issue, it would not continue to the Payment information after entering my contact information.

Alexander did provide excellent email support for the issues."

"I completed my purchase with this site because other sites that stated that shipping was free when purchasing over $75 but once I made it to checkout, regular shipping fees were still added."

"Website would not accept my model number and would not accept the VIN. I did not find the website to be intuitive and easy to navigate"

"My ordering experience was fine but I won't know entirely until I pick the part up! How long will that take and will the part fit when it said it fits a 2010 Prius? We shall see!"

"For some reason the order form didn't recognize my 17 digit VIN( I bought the car one month at your dealership) but otherwise everything was smooth . I hope I"m getting my part soon."

"If you could add picture attachment so that buyers can easily identify and compare the required parts. "

"Have been using this service for years and so far never a problem!"

"quick
good price
great experience at North Naples location with Alexander Martinez when I inquired about a new door handle"

"Is simpler than being on the phone. It would be even better if the website would know the difference between a retail parts client or a wholesale client. "

"Original parts at a very good price"

"Always receive great service at Germain Toyota of Naples."

"EASY TO FIND THE PART I NEED IT."

"Danny went above and beyond to help get a part That I could not find for 3 weeks I would buy this a six pack if i lived in florida "