"Ordered online. Received next day"
"The service advisor was very helpful answering questions over the phone. "
"Jose has been taking excellent care of all of my service needs. I will continue to request him as my service advisor. My last visit (oil change and tire rotation) was completed in about 45 minutes! "
"Parts department works well to process order and prompt notification of pickup availability. "
"The part was ready for pick-up within 24 hours from an online order. The Service department installed it promptly."
"Quick free
shipping and best price on genuine Toyota parts"
"I received a nice attention, the seller Virgilio Juarez is a good and professional person giving all information asked and more. "
"Everyone was wonderful to work with! I would buy there again! "
"Very helpful, answered all my questions."
"Awesome and they were very nice and efficient in solving my problem."
"They provide top of the line service period. "
"I went to another Toyota dealership in person and they told me I would have to wait for a day or two for the parts to arrive. I told them I was not coming back I lived an hour away. They said sorry I would have to come back in person to pick up the parts. I went home and bought the parts I needed online from Germain Toyota and couldn't be happier. I bought the parts online on Monday and I have the parts on Friday at my home. This is what I call service. I think I can speak for a majority of customers out there that we don't like to waste time. Time is valuable to us. Again thank you I am a very happy customer.
Johnny Z. "
"Germain is a very nice facility with friendly and helpful parts staff "
"The service from the parts department was very good. The took their time with me and looked up my part number so I ordered the correct part from them. I had a coupon to get my car wash because the system was down when I had my 5,000 mile check up. They did was my car, I wish they would have told me they push the side view mirrors in when they wash the car. I was going out into the road when I noticed they were not right. Had to put off the road and mess around with them to adjust them correctly. Now I know and hopefuuly I remember."
"Great! Got everything I needed."