ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
4.43/5
Shipping & packaging:
0.00/5
Customer service:
4.43/5
Return/Replacement policy:
0.00/5


Verified
5/5

2022-09-26

part person called me

"parts person called me so i can verify that the part(S) # I HAD WERE CORRECT TO ORDER"


Verified
5/5

2024-05-14

Mail order

"Excellent, fast and efficient"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-05-01

Germaine Toyota

" If you compare the prices of your typical auto parts store that sells mostly aftermarket products that last not as long as Toyota parts it's a no brainer to go Oem and pay in some cases a few bucks more or even about the same price. Parts also arrive in a reasonable amount of time."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-04-24

Exelente

"Exelente wl producto llego a tiempo"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-04-21

Parts person was excellent

"Bought part on line and pick it up at counter. Still will never buy a new car again in the dealership. And you should know why. No needs to tell you the bad tactics your salesman use. The consequences is you get one time customer. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-03-25

Cargo mat 2023 Highlander

"Photo on website not detailed or sharp to see details. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-03-19

Parts purchase

"Online purchase. Good follow up by dealer. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2024-03-19

Zach rocks.

"Thanks Zach. Give Zach a raise. "

Detailed Review Benchmark + -
Overall customer service

Verified
5/5

2024-03-18

Great buying experience with Kris Cooper at Germain Toyota of Naples!

"We purchased a vehicle from Kris Cooper at Germain Toyota of Naples in late February 2024 and were extremely pleased with our experience. Kris demonstrated exceptional sense of customer service, great product knowledge, patience and impecable salesmanship. He is an asset to the dealership and should be recognized as such."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2024-02-21

A Very Positive Experience

"I will defiantly do my Toyota parts purchases fron Toyota of Naples !!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-02-14

Parts.

"Easy and parts fit perfectly. "


Verified
2/5

2024-02-12

Order not ready after 2 business days

"Your online statement is that the order is ready in one to two business days, I am in the second business day and I am told that I can pick the order in the third business day. Easy to take the money hard to give back the fair service! What is the need for these customer feedback if the service is still lacking? This is not a new store."


Verified
5/5

2024-01-26

SATISFACTION

"I am really satisfied with the item chosen.
It comes with the time exactly.
I am sincerely thankful to you very much.
Very truthfully.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-01-17

AAA

"Excellent exceeded my expectations "


Verified
5/5

2024-01-13

Easy and quick

"I bought brake pads for my 2018 Camry and the service was easy and quick"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service