"Claudia provided outstanding customer service and was a pleasure to work with when ordering our gate hardware!"
"I had a few problems with my original purchase, I contacted Gatecrafters and after working with Bill was able to setup an exchange that better suited me. I was very happy to hear that Bill and Gatecrafters was going to work with me on keeping a happy customer."
"site had everything i needed"
"David was very courteous and helpful"
"Can’t wait to get it and do the install! "
"I was not just pleased with the price of the equipment, I was delightfully surprised by great support and a willingness to help that, sadly, seems quite rare in almost every marketplace today! :-(
Even down to replacing a defective remote that seemed, at first, to be just a dead battery; but once I received the battery, it was obvious the remote never "turned off," which is what obviously killed the battery in the first place.
I am lucky enough to have an electrical engineer as a dear friend and between us, we made this setup "perfect" with led lighting and power to the keypad; so I won't ever have to deal with 9-Volt battery replacement. :-)
Everyone I spoke with was willing to assist. they are good people with a great products ... opener, controller, charger interface for solar panel, etc. "
"Very User Friendly web-site"
"Today my experience in ordering was positive. I look forward to receiving my autoharp."
"Good product. Easy checkout"
"I phoned Gatecrafters to follow up on an invoice. Agent Michael McBee was extremely helpful. He got to my record quickly, updated me on shipping, and sent me a copy of the invoice that arrived in my email before we even completed our call. He was courteous, friendly, and professional. Great work, Michael and Gatecrafters!"
"Looks like just what the doctor ordered. Easier than trying to modify my existing panic bar."
"called to ask some questions very knowledgeable
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"I needed a 13 foot fence and could only find them in 12 foot sections!!! Such a lifesaver!!!!"
"The experience was good. "
"Sales rep not resourceful enough to offer a more fitting product based on my needs."