"The price was fair. Shipping was fast. A part was missing and after many calls and stalling until the 30 day return time was past they finally sent it. Also their manual was misleading as to the provided components. They want another $60 for the system to work. I ordered another part and when I had not received it, or a tracking number, eight days later I called and found it had not been shipped yet. I cancelled the order. It's 28 days later my credit card has not been refunded."
"This website is easy to use and getting a custom size dunnage rack made was critical to my project."
"Long wait line on the phone to get questions answered "
"I spoke to someone about the size of the gate and mounting options, that is when I decided to buy the gate. Then when I tried to buy it I had other questions which the company answered quickly. So far I would definitely recommend your company. Customer service is excellent!"
"Great product very and a very good experience."
"Easy to find what I needed, and efficient checkout process. "
"Just needed a key pad replacement. The Solar gate has been flawless for eight years. During the original purchase, the team was very helpful. "
"Good pricing but no feedback to my request for information"
"shipping a bit high, good explanation of product."
"very helpful and prompt responses!"
"Mike M was very helpful in my selection of autoharp"
"David communicated freely with me and answered all questions. He was professional, patient and timely in all our dealings.
Gatecrafters website was friendly and greatly aided the design decision making process."
"Searched automatic gates for 2 years and always came back to this site for best quality for the price."
"If it fits my gate, I’ll be super grateful you created this product. My gate is crumpling where the gate opener joins. "
"Had no idea what I was looking for, but after viewing your website for a bit I knew exactly what I wanted and placed my order. All the videos with product descriptions was extremely helpful.
Thank you,
Ronnie Siemssen"