"I purchased 2 one year Xbox subscriptions from G2A on 10-18-2019 for $70.20. Both were "already used"! I contacted G2A and was told it was up to me to get a refund from the seller. In an e-mail from "Fred" he wrote " If the seller won’t solve your case in the long time period, we’ll be here to provide you with the additional solution with that case." (copy and pasted). Yet they say satisfaction guaranteed. Learn from my expensive mistake DO NOT PURCHASE FROM THIS WEBSITE "
"Bought game on wrong console and they couldnt fix the problem. Out $40. Cant handle simple mistake of console yet say they offer money back gaurantee for messed up codes. Customer service impotence at its worse. "
"Hello,
The CD Key for this game has been revoked by the game publisher.
This can happen when a batch of keys are stolen, or perhaps the key was for a beta game that has shipped and you'll need to purchase it.
You should contact whoever sold you the key for further assistance.
Thank you for contacting Steam Support
Thanks G2A!"
"They ripped off my 50$ !!
Never buy from this site !!"
"I bought a used key from a scam seller and I contacted G2A support to give a refund and tell them about this seller, the seller refused to give me a refund and the support told me nothing they can do. It took almost a month talking back and forth with them. they told me to file a police report over a 12$ digital code that I bought from an online website from a seller that lives in a different continent. This website is so bad and I will never ever buy from it again. I got scammed and the ''money back guarantee'' on their website is a complete joke. Take my advice and avoid it, scam sellers are way more than honest sellers, don't take the chance."
"Simply sold a wrong key
Helpdesk don't do sh##
Never again
Better go to cdkeys.com"
"The only thing I did with my G2A account was linked it with my paypal, I did not use any service of theirs. Somehow it begins taking 2 EUR every month, I mean it isn't a lot, it just feels disgusting. So I tried to get in my account setting and see what is going on, then I found out my account was banned due to suspicious activities, what? "
"my minecraft 3 was used "GMF9X-M3DD6-X92WJ-3PGP4-CVJ9Z" "Acest cod a fost deja valorificat. Obțineți mai multe informații""
"Was very sceptical at first, but this page can save you lot's of money :)"
"It's a safe haven for scammers, G2A promotes and supports scammers that sell fake keys throught their G2A PLUS offers, and when you confront them about it they will brush you off. It's systems barely work (loads of bugs and glitches on the site, faulty scripts, expect botched payments). G2A plus casino is just another frigging scam and full of b*llshit, I'm not that stupid to fall for it but I've seen people falling for it and it's easy to spot that the whole case craze lottery is just an id*ot trap. The support is ridiculous, many times I caught them unsure about how their own site even works and incompetent in answering my questions and inquiries. Also they charge you extra for the products offered by their users saying it's for tax reasons whilst it's not... it's just their way to squeeze out even more juice out of clueless id*ots who buy games on their site. The whole site is basicaly a westernized "legitimized" version of russian plati.ru It's an absolute sh*thole. "
"They have people on here that sell fraudulent items or take back codes before they expired. They make you jump through hoops like file a police report send them the info. They make a commission off the seller's, but yet don't help you one bit. Really I spent $30 on a xbox code and now I have to do all the leg work just for a refund what a joke. Not really guaranteed huh. Alot better company's out there that are like g2a.com. Honestly, g2a.com should be the ones being reported they condone fraudulent activity from sellers."
"G2A have NO refund policy WHATSOEVER & actively support criminal sellers who sell useless codes. Buy a gaming code at your own risk knowing you are throwing money down the drain"
"****, dont buy from this geez"
"I paid €25 for a software license through G2A and a few weeks later was informed that the license was invalid and would be removed.
Despite having bought this license through the G2A website and having paid G2A for it, they claim that the license was dlivered through a "third party vendor". As such I have to take it up with them. It has now been two weeks and the vendor has not replied.
G2A are refusing to take any responsibility despite enabling software piracy on their site. I had imagined that they would immediately apologise for putting me in a fraudulent position and offer a full refund, but no. They are trying to deny all responsibility.
So the business model is:
- Pretend to be a legitimate company
- Take people's money
- Pass sales to a shady "third party vendor" who sends out pirate licenses and then ceases to trade
- Refuse to offer refunds
This is from a company that promises a "money back guarantee". Amazing. I have to wonder if the vendor really is a third party or if G2A just keep setting up shady businesses to pass the trade on to and then fold them, so that they can sell pirate licenses and refuse refunds when the software company disables the product.
"
"20 days later and still unable to withdraw. support is silent. "