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Verified
5/5

2015-10-08

"Freight Center was very helpful in getting my HHG transported from California to Virginia. Calyn Hamilton was on top of all my questions and helped me get the best deal for shipping my containers, twice... I'd gladly recommend Freight Center to anyone in need of shipping freight..."


Verified
1/5

2015-10-08

"Shipment weighed 116 lbs. You charged me an extra $51.85 for a false reweigh of 225 lbs."


Verified
5/5

2015-10-08

"I had a last minute delivery request from the east coast to Southern California. The service rep at Freight Center found me a carrier the not only meet my deadline but was able to delivery a day earlier. "


Verified
2/5

2015-10-08

"While the representative was helpful in finding a truck line, the rate quoted was not the rate ultimately charged and that was VERY upsetting. I will not us Freight Center again because of this experience.

Paul Martin
Thomas Architectural, Inc.
"


Verified
4/5

2015-10-08

"really like Freight Center and the reps but this was twice now where the pick-up was not picked up on the day it was supposed to be and we were not notified, had to do some quick talking to our customers. Your customer service reps are great! but can't have this happening : ("


Verified
5/5

2015-10-08

"Excellent timely service, quick response. Took care of all the details."


Verified
5/5

2015-10-08

"Everything that I contracted for was delivered, and more! This is the second bike I have shipped through Freight Center and it was a hassle-free experience. From pick up to delivery I was informed throughout the process. I was pleased with all the folks involved so I would definitely recommend them!"


Verified
4/5

2015-10-08

"could of been quicker delivery. It took 2 weeks for delivery... overall okay!"

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Verified
4/5

2015-10-08

"We are usualy satisfied with Freight center unfortunatly, one package has been torn a bit but regarding general experience, we are satisfied."


Verified
5/5

2015-10-08

"my experience from the onset has been purely delightful. every shipment ha for the most part delivered safe and sound and in a timely fashion. "


Verified
5/5

2015-10-08

"I think FreightCenter is a convenient and efficient way to get your LTL Freight where it needs to be. Customer service is great, they are able to answer any questions and help when need be. We are happy with the overall service and will continue to use for our freight needs."


Verified
5/5

2015-10-08

"FreightCenter was the only company we could find to ship several oddly shaped pieces of furniture out of a small town in Texas. The shipments went all the way to New York and Tennessee, and they arrived as expected in perfect shape. I will use them again next time we need shipping services!!"


Verified
5/5

2015-10-08

"Always very helpful and very friendly"


Verified FreightCenter Shopper
Verified
1/5

2015-08-28

"All that I wanted was a quote. Their system said that they needed a credit card number to get the quote. Next thing that I know, they BOOKED the order. When I cancelled, they charged me a 15% FEE!!!! This is ridiculous."

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Verified
1/5

2015-07-13

"DO NOT USE THIS COMPANY!! My mother and I were set back 2 weeks from moving in to my new apartment in New York because they messed up my shipment. And WE had to fix the issue and arrange for a completely separate freighter to take my stuff from FreightCenter's warehouse in San Diego to my new apartment. We have not only had to spend a LOT more money to get it here (still a week late) and to arrange for last-minute lodging, we had to dedicate all of our time to contacting multiple company's within FreightCenter's contracts because they wouldn't do it for us and their policies are designed to TAKE YOUR MONEY. Although the issue was escalated as high as possible, the Director of Marketing (John), the Freight Supervisor (Lisa), and her Director still could not sort out the issue and told us WE would have to pay the extra costs. Not only were they extremely difficult to contact amidst this issue to find where my stuff was and to sort the shipment out, they also responded with TERRIBLE attitudes which in the end only served to set our shipment back even further because it took so much time. Neither FreightCenter nor the companies they employ took responsibility for their mistake, and in the end they told us WE had to fix the issue. Because I was starting an intensive medical program a week later, I cannot express enough how stressful this move became because we used this company. Freight Center not only never shipped my stuff from where they picked it up in San Diego, they also severely mistreated me and my mother in trying to sort it out and in the end just decided to wash their hands of us and left us to sort the issue out ourselves. It does not matter how cheap it is....DO NOT USE THIS COMPANY. "

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