"I love the quality of your products. So must so many others, because my faves styles are never available in my size. Very frustrating! "
"the all black power hold capri leggings are STILL out of stock. "
"Always seems to be out of stock of most items. If you’re going to charge a premium for a membership at least have most of the items in stock - I don’t want to have to subscribe, follow on social, and hope that what I want is in stock - I just want to be able to buy the items. Also, a filter to only show what is in stock for your size would be nice. "
“Hello Nicholas,
I'm sorry to hear about your frustration with the availability of items and the inconvenience it's causing you. It sounds like you're looking for a smoother shopping experience without the added complexity of checking stock levels across different platforms. Your feedback about wanting a filter to only show available items in your size is insightful, so our Member Services Team will contact you shortly via email to assist you further.
Best,
Mary
”
"Best ever, got 15 pieces of clothing for 300 buckd"
“Hello Ross,
Amazing feedback! It was a pleasure doing business with you! Thank you for choosing Fabletics items! We hope you will always have a great experience with us in the future!
Best,
Mary”
"Good selection VIP pricing "
“Hello Patti,
We desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary”
"I love them & easy to buy"
“Hello Alaina,
Thank you for the great feedback. It’s wonderful to hear that you’ve found something that brings you joy and convenience! Having products that are both amazing and easy to purchase can make life a bit smoother. Enjoy your great finds!
Best,
Mary
”
"This website is the worst. I’ve gone on different times and you can never see everything that’s offered. Needs to be easier to find things. "
“Hello Rodd,
I’m sorry to hear that you’re having such a frustrating experience with the website. It can be disappointing when you’re trying to find something and the site isn’t cooperating or making it easy for you. We value our members and we want to make things right! Our Member Services Team will contact you right away
to provide the most suitable way to fix your concerns without delay.
Best,
Mary
”
"No experience yet, first time buyer"
“Hello Richard,
It’s great to have you on board as a new customer. Starting a journey with a new product or service can be quite exciting, and I’m here to ensure that your first experience is a positive one. Thank you for choosing Fabletics! Have a great day!
Best,
Mary
”
"Very knowledgeable and pleasant "
“Hello Shelly,
Thanks a lot for the great feedback, Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Mary”
"I’ve been a Fabletics member for over 3 years now! I love the power hold leggings and light jackets!!"
“Hello Chelsea,
It’s wonderful to hear that you’ve been enjoying Fabletics for over three years! Their power-hold leggings and light jackets are popular items, and it’s great that they’ve been a good fit for you. It’s always a pleasure to find activewear that supports your lifestyle and makes you feel confident Hope to hear more from you in the future!
Best,
Mary
”
"It's always really simple when making an order through Fabletics. I especially love that I'm able to change models to see how different things look on different models. The ease always make me look forward to making an order."
“Hello Danielle,
It’s wonderful to hear that you’ve had such a positive experience with Fabletics! The ability to preview different styles on various models can indeed make online shopping more personal and enjoyable. It’s great that this feature gives you confidence in your purchases and keeps you excited about ordering new items. Enjoy your shopping!
Best,
Mary
”
"The only negatives were that they were sold out of my size in the color I needed of the joggers which I prefer and I didn't see an estimated delivery date which would have been nice. "
“Hello Sara,
I’m glad to hear that the online ordering process was straightforward for you. However, I understand how disappointing it must be to find out that the joggers in your size and preferred color were sold out. It’s also completely reasonable to expect an estimated delivery date for better planning on your part. Our aim is for you to be satisfied at all levels, so our Member Services Team will contact you shortly via email to assist you further.
Best,
Mary
”
"Every purchase I've made has been exactly what I thought it would be. High quality, timely, long lasting, true to size, minimal packaging, practical designs, no shrinking in the wash, comfortable. I've got about 30 pieces between myself and husband. "
“Hello Kathryn,
It’s wonderful to hear that you’ve had such positive experiences with your purchases! It sounds like you’ve found a brand that truly resonates with your values of quality, sustainability, and practicality. Having a go-to for reliable and comfortable clothing can make all the difference in everyday life. Here’s to many more successful finds and the joy of a wardrobe that works for you and your husband!
Best,
Mary
”
"Lots of great clothes bigger sizes need more stock "
“Hello Glenn,
I understand how frustrating it can be when you find clothes you love but they’re not available in your size. It’s important that everyone has access to a variety of clothing options that make them feel confident and comfortable. Our aim is for you to be satisfied at all levels, so our Member Services Team will contact you shortly via email to assist you further.
Best,
Mary
”
"I’m just not happy with the changes over the years and how the vip membership changed as well. There are no more outfits is the month line there used to be. Not what it was like when it started. I understand changing and reformatting, I’m just not a fan of all the changes. "
“Hello Laura,
We appreciate your time to share your experience with us. It's understandable to feel disappointed when something you've been a part of undergoes significant changes, especially when it impacts your experience as a VIP member. We take your feedback seriously and we're here to address your concern promptly, so our Member Services Team will reach out to you immediately to help you.
Best,
Allison ”
"I have tried five times to cancel but it is too difficult. No monthly reminders about billing, this is the only reason I placed an order, I have already been charged"
“Hello Kim,
Thank you for bringing this matter to our attention. I'm truly sorry to hear about the difficulty you've faced in trying to cancel your membership, as well as the lack of reminders about the monthly charge. Your time and peace of mind are important, and we're here to make things right, so our Member Services Team will reach out to you shortly to help you.
Best,
Allison ”
A rep from Fabletics, MLTechstyle, has responded:
“Hello Angela,
I can sense your disappointment, and I truly apologize for the inconvenience caused by the all black power hold capri leggings being out of stock. We understand how frustrating it can be when you can’t get the items you’ve been looking forward to. We value our members and we want to make things right! Our Member Services Team will contact you right away to provide the most suitable way to fix your concerns without delay.
Best,
Mary
”