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Chance of future purchase:
0.00/5
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Customer service:
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Return/Replacement policy:
0.00/5


Verified
5/5

2024-02-04

Great Service

"I just received help from Bryan. He provided quick expert assistance. A++ service "


Verified
5/5

2024-02-01

Very Helpful Problem Solvers

"I'm not tech educated. I chose the wrong Microsoft product, but both Daniel and Emre got me the right product and were patient with explanations. Very helpful. If you order something from Ek you will get assistance. Now I have to learn how to use what I installed!! But, seriously, I thank you guys tremendously!"


Verified
5/5

2024-01-31

Excellent Tech support

"After purchasing Microsoft Publisher 21 from your company I had trouble figuring out the procedure of downloading it. After spinning my wheels for about an hour I opted to call your help line. Within a minute I was talking to a gentleman by the name of Daniel.

I was so relieved to find him so helpful not to mention his knowledge and patience. Within minutes he had me up and running with my new version of MS Publisher. High five Daniel!
I might add that he also answered questions that I had about compatibility of my new Publisher program and my existing MS Office.
"


Verified
5/5

2024-01-30

Microsoft Office 2021 version

"I bought home and student version but they upgraded and sent me a professional 2021 version at no additional cost. With some help from the tech support, I was able to install on my new labtop. "


Verified
5/5

2024-01-19

A RARE FIND!

"Because of my laptop's configuration, I had trouble installing this great-price for Office 365; thanks to Daniel-one of the great team at EKSoftware, I was able to be up and running this essential software for our company with just a couple of emails back and forth. Their response was timely, effective and kindly, this company deserves to prosper! Martin R., New Jersey"


Verified
5/5

2024-01-22

Great

"Easy to follow the GUI to order exactly what I needed when ordering for MAC. Efficient downloading and installation of office package. "


Verified
5/5

2024-01-22

Good discount. Good directions. Easy to purchase

"I had a very good experience updating Microsoft Office on my old Macbook. The directions were very clear, I liked the discount very much, and the ease of purchasing and getting the Microsoft Office product key soon after in an email. Thanks!"


Verified
5/5

2024-01-20

MSO 2021 - Excellent Service

"I had an issue with activation of my copy of Microsoft Office 2021, however Daniel and other support guys quickly resolved the problem, so the overall experience is very positive. Very good price too, especially with the New Year Sale discount.
Thank you guys!
"


Verified
5/5

2024-01-14

Eksoftware Review

"Ordered Microsoft Windows 10 operating software for an older machine that I just replaced the hard drives on. I haven’t downloaded the software yet though waiting for the free USB drive to come in the mail. But Eksoftware sales team was great to work with and understood my issues and provided support and advice. "


Verified
5/5

2024-01-07

Very Happy

"No problems from ordering downloading and using very Happy "


Verified
3/5

2024-01-06

Pub no bueno.

"good svc from the folks that helped me. disappointed in Pub. it seems like it is not all there. years ago when I had it, when creating a calendar, you could go in and change the year date on a template. it does not have that capability now, :-("


Verified
5/5

2024-01-04

Great service!

"Daniel was very patient and took the time to go over all the pertinent information on installing software that my older computer was compatible with. He stayed on the line until I was up and running. Excellent service and price for the MS Home and Office software I purchased. "


Verified
5/5

2024-01-02

Great company & product

"I recently had to change the motherboard in my pc which meant my windows 10 pro key stopped working. MS wanted £220 for a new key which is ridiculous imo.

I was wary buying a key from anywhere but MS as you can never tell if it is a scam, pirated or genuine from a third party.

After I verified that EKSoftware are a certified MS Partner I decided to take the risk and purchased a key for £58.52 (normally £77 but reduced for their New Year sale), a huge saving compared to MS.

I received the key via email within 3 hours of purchase but as this was midnight here in the UK I waited until morning to try it.

Windows accepted the key, but it came up with an activation error.

I immediately went to the EK website for support, I couldn’t get the chat to load but as it was New Years Day I thought it had maybe been disabled. I used the remote support option to schedule a call for 22:00 same day.

At 22:02 Daniel from support called me, quickly ran through a couple of things and asked me to send screenshots of the error.

By 22:14 the call was ended with Windows now fully activated and functioning perfectly, Daniel also assured me that if I have any issues with the key in future, even years down the line that I can always get back in touch with them for support.

Overall I am very happy with purchasing the key from EK saving a lot of money compared to MS, and happy with the efficient and knowledgeable support I got from Daniel in quickly resolving the issue I had, if I need MS keys in future EKSoftware will be my first choice.
"


Verified
5/5

2023-12-31

Eksoftware let me return a purchase without a hassle

"Recently purchase email software but discovered after the purchase it was in error. The support staff promptly understood the error and credited my card."


Verified
5/5

2023-12-20

Great Customer Service

"Paid for software from EkSoftware but did not see where to download it. Contacted customer service and they asked how long it had been since I purchased it. I said just a few minutes, but Eric immediately responded that he would send the link. Apparently, people wait a bit to get the link normally, but I wasn't aware of that. Eric didn't say a word about it though, just quickly sent me the link. Then he helped me with further questions that I had. And furthermore, he upgraded me to the more complete package of software than what I had ordered! He was not at all patronizing but did offer all the help I needed. I would definitely buy from EkSoftware again."