ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.40/5
Chance of future purchase:
4.55/5
Shipping & packaging:
4.60/5
Customer service:
4.35/5
Return/Replacement policy:
4.27/5

5/5

2023-07-13

The parts were perfect.

"I had tried other websites and got parts close to the right ones. . . Save a step and money! Just go to Easy Appliance Parts!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2023-07-10

Awesome and perfect replacement

"Element blew out. This replacement was perfect and fixed heating issue"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-07-03

Right part, right price, fast!

"After getting the wrong part twice, with another internet appliance company, I got the right part, fast, at a good price."


1/5

2023-06-24

Horrible Return Policy

"The part I purchased was the wrong part. Now I have to wait 30 plus day while it is under review by the warehouse.
This is the worst experience I’ve ever had returning an item.
I will never shop here again.29
"


5/5

2023-06-06

It's what I needed to get dishwasher working again

"Our dishwasher stopped working. After taking the unit door cover off, I find that the issue was due to roaches living in the main control circuit board. Good thing is these new units has QR codes on them and to easily find the replacement. Of the many options of vendors to order from, took a chance on Easy Appliance Parts. Product was offered, showed available and was a bit more affordable than the other sites. Order placed and received fairly quickly (within wk) and shortly after we have our dishwasher working again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2023-06-05

Hotpoint Hallmark electric range

"Heating element for upper oven was easy to find, and an exact replacement. This is the second time I have replaced it. My wife refuses to part with this range; she loves the upper oven!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2023-05-24

Excellent

"I found the part easily on your website, it was shipped rapidly and i installed it in minutes."


5/5

2023-05-18

Control Bracket

"The item fit perfectly.
Thank you,
Ivory C. Scott Sr.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-05-11

Glad you are in business

"Though my washer is close to 20years old, a repair estimate was 'replace it, too old". Found the electrical parts I needed at a very reasonable cost, item shipped fast and works perfect. Over time, I am certain I will be back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-05-08

Quick Service at a Reasonable Price

"Purchase met all my expectations. Easy on-line ordering. Very prompt delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2023-05-05

'No Hassle Returns' is a Joke and tax on top of high shipping charges!

"I ordered 2 parts totalling $12.50 for my wash machine. 1) The shipping they charged me was almost equal to the cost of the parts, ($11.45)and then they sent it from the USPS which took 6 days (the box weighed about 5 or 6 ounces, if that 2) Then they charged me tax on the shipping charge,($.69) which I don't even know is legal, making the total shipping charges $12.15) 3) When I contacted them for a refund, I filled out the form stating that they were not the parts for my machine. Then they had me take pictures of the parts that were sent, then they told me it would take 30 days while their warehouse investigated the parts? What part of 'hassle free returns' is that?!
I'm now into Day 4 of their 'hassle free returns'' which more appropriately should read 'Its a hassle to get free returns'!
I would not deal with these people again.

Be warned, do not buy from these people. If this is the 'hassle free returns' offered, I would hate to see a 'hassled return'. There are many other truly hassle free parts places online.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-05-04

Microwave Parts

"Easy to order parts
Quick delivery
I was very satisfied with the whole experience
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2023-04-29

Getting the part was easy!

"Getting the part was easy!
However the repair man couldn't put it on and striped it trying. I now have to order 2 as he broke the other one and still charged me for the service!
I have called every repair shop around my area and not one of them know how to replace the back legs on my LG range! They don't just screw in. (The front do but not the back)
If anyone can tell me how, that would be greatly appreciated.
"


5/5

2023-04-19

Dryer Repair

"Excellent response time and customer service."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

4/5

2023-04-17

The technician thought it might be used

"Sorts kinda worked but not right. The tech who installed it said they wondered it it was used. It doesn’t work right and he suggested I return it. Just finally got the guy there. They are busy so to be fair I haven’t tried to return it yet. This was yesterday. Today I got the change to attempt a return. that is what should happen as this part is defective. That happens to anyone. Assuming the return is OK'd I will send it back. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges