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Product & services pricing
4.42/5
Chance of future purchase:
4.56/5
Shipping & packaging:
4.61/5
Customer service:
4.38/5
Return/Replacement policy:
4.33/5

5/5

2023-10-13

Perfect

"Correct part, in stock and arrived in 1 day.
Perfect
"

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Rep reply posted 2024-01-10
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


5/5

2023-10-13

Great Service!

"They had needle in the haystack parts and were shipped out asap!"

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Rep reply posted 2024-01-10
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback. ”


5/5

2023-09-30

Oven Grills

"Ordered oven grills for my Whirlpool oven and I was not sure I had the right part number. But reading the description carefully, I placed the order and it arrived quickly and fit perfectly. I'd order from them in a heart beat."

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Rep reply posted 2023-10-09
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”


5/5

2023-09-28

Great Products - Great Price - Great Customer Service

"In Sept., 2020, I had a front burner switch replaced by a local appliance repair shop with a total cost of $170.13. On 1-24-2023 I replaced another burner switch which I purchased from EasyApplicanceParts.com which came to a total of $50.52, for a savings of $119.61 (not counting the inflation rate for the past 2 years).
When my lid switch went bad in my washer, I again, called upon EasyApplianceParts.com, because of my past good experience with them. After consulting with them it was determined that my lid switch was no longer properly working. With their help, I ordered the correct part, received it, and installed it with ease, not losing any skin on the back of my knuckles, for a total cost of $51.88. My hat is off to them for an all around good experience repairing the machine and will certainly call on them again when the need arises. Thank you EasyApplianceParts.com. Jim, Grafton, WV.
"

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Rep reply posted 2023-10-09
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”


5/5

2023-09-25

Easy to use

"The site made it very easy to identify what part was required and the accompanying video showed step-by-step how to install it. Will return here any time I have an appliance issue."

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Rep reply posted 2023-10-09
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thanks so much for sharing your experience with us. We hope to see you again soon.”


1/5

2023-09-17

Sent me a broken part, now won’t respond

"They sent me a broken part. I’ve called and emailed but no one will respond. "

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Rep reply posted 2024-01-10
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review. We are sorry to hear about your experience and have sent you a direct message. ”


1/5

2023-09-16

Part didn’t fit my fridge

"I typed in the model number of the fridge and found the door shelf that said would fit my fridge but the sides where it latches in the door are not long enough "

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Rep reply posted 2024-01-10
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review. We are sorry to hear about your experience and have sent you a direct message. ”


5/5

2023-09-14

Very satisfied with transaction quick delivery time

"Excellent service as very
Timely
"

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Rep reply posted 2023-10-09
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.”


5/5

2023-09-10

Perfect part

"Part was as ordered easy install and fast delivery"


Rep reply posted 2023-10-09
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.”


5/5

2023-09-07

Reliable Company

"All I can say is the experience was great. Perfect part as advertised and great shipping!"

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Rep reply posted 2023-10-09
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.”


5/5

2023-09-05

Easy Peasy

"My dryer belt broke as well as the pulley. I was worried about finding parts for a 15 yr old dryer. Evidently it wasnt a problem. Thank you ladies and gentleman.. and anyone in between. I didnt want to purchase another dryer."

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Rep reply posted 2023-10-09
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”


3/5

2023-09-04

Customer service

"While the products are fine and shipping is prompt, it is nearly impossible to interact with the company. Emails to customer service are never answered and phone calls periodically cannot get through because the is "no customer service rep available" and "please call back later". This is not acceptable and clearly has an impact on my rating. Once it is possible to talk to a live person, issues tend to be resolved satisfactorily.
I had reason to return two orders and have to date received a refund only for one. Contrary to other providers, any shipping cost for a return is born by the customer.
"

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Rep reply posted 2023-10-09
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you so much for taking the time to leave us a rating.”


5/5

2023-09-01

Exact Fit

"I was cleaning coils on our only functioning refrigerator/freezer and hit the fan, breaking a blade. I needed a replacement as soon as possible so I ordered this fan with overnight delivery. Exact replacement for original. "

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Rep reply posted 2023-10-09
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”


5/5

2023-08-17

Easy to work with

"I found their webpage easy to use and shipping time was very quick."

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Rep reply posted 2023-10-09
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.”


5/5

2023-08-17

Fantastic service

"Outstanding experience. Needed to replace GE fridge ice maker bucket. Website was easy to navigate, but I couldn't figure out how to order a complete assembly. A phone call had me almost immediately talking to a real person (US based) that verified the components I needed and placed order for me. The agent was friendly, courteous, and very helpful. My genuine GE parts arrived within two days. I strongly recommend Easy Appliance Parts, and definitely consider them my first choice in replacement parts."

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Rep reply posted 2023-10-09
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.”