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Product & services pricing
4.24/5
Chance of future purchase:
4.46/5
Shipping & packaging:
4.56/5
Customer service:
4.25/5
Return/Replacement policy:
4.21/5

5/5

2023-02-06

Range parts

"Fast delivery and parts fit great."

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5/5

2023-02-04

Surprised they had my part

"I did not have much hope that I could find the needed part, so I was very happy to find my part on easy appliance parts. Delivery was quick and the price was reasonable."

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5/5

2023-02-04

Exactly what I needed

"I ordered a Lilly and wheel for my Maytag dryer. After about two months of hitting the laundry mat. I was able to fix the machine by myself (not a fixer) the pulley I purchased is strong and I have no doubt will
Last for a very long time
"

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3/5

2023-02-04

They had the parts I needed

"I needed two shelves for my freezer. They had them. I bought them. Price was fair. They shipped them. I got them. All good so far. I install them. They seem to install okay but one of the shelves seems a bit off but not enough to make it unusable. I go to throw the box away and find a small plastic piece that seems to be broken. I took it and found a spot on the shelf that match the broken section. They shipped one of the shelves in its original box. The other shelf someone wrapped by hand with cardboard and tape. That was the shelf that had the piece broken off of it. Like I said, the shelf with the broken piece still works and I am using it. Didn't want to go through the hassle of returning it to get a new one. And who is to say the new one would arrive in any better condition. I would buy parts from these folks again. They seem to have a lot of parts for a lot of appliances. Although they didn't have a lint trap for my dryer. They were out of them. But considering this particular drier is very popular I can under stand that. "

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1/5

2023-02-04

2-3 delivery - NOT!

"I paid extra for 2-3 day shipping and today is day 5, and the item is nowhere near me."

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1/5

2023-01-29

"Never got the right part, never got my refund and then was charged again just for the part to be wrong again."


5/5

2023-01-28

Prices cont

"Easy to order
Fast shipping
Great website
"

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3/5

2023-01-23

Second times the charm

"I ordered a part based on your schematics but received the wrong one. Had to pay to ship it back then pay for shipping of the correct part."

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5/5

2023-01-12

Perfect!

"Timely delivery and worked and fit perfect. "

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5/5

2023-01-07

Perfect Fit

"I received the new door handle for my sister-in-laws microwave and replaced the next day. It took me all of 5 minutes.
Now I'm a hero in her house too! Thanks EAP
"

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2/5

2023-01-06

Wrong Part

"Placed order 11/27/22, received wrong part 12/2/22. I called customer service and had to Re-purchase the correct part while they determined whether or not to do a refund to me. I had not heard anything back from them and not received a refund, so I tried calling. Kept being redirected to the website to resolve the issue, so I contacted them through email and I finally heard back, and received a refund. In all, it took 5 days to get the wrong part. Then 5 days to get the right part. Then another 20 days to get a refund, and I had to prompt them to do it. I have purchased many appliance parts online over the years, and this was the worst experience I have ever had. This is also the 1st time I have received the wrong part from anywhere else. Needless to say, I will not be using them in the future."

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5/5

2022-12-29

Got exactly the correct parts, shipped quick.

"They had the parts I needed to repair my electric dryer, very easy order process, and shipped to me within a few days...install instructions both online and also included with parts. Awesome experience all the way around."


1/5

2022-12-26

Don’t order from these guys

"Didn’t send what was pictured on the website and wouldn’t refund the shipping or respond to emails. "

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5/5

2022-12-22

Very happy

"Parts came quickly and were exactly as described. Very happy with purchase!"

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1/5

2022-12-12

Poor

"Have not received my package "

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