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Verified
5/5

2006-04-17

"Spoke with two individuals, Milosh and Hong, and although they are busy with classes at times, they always return my calls and are a pleasure to deal with. The products are great, no question about that, but what's really important to me is the level of service, and Eastporters provides excellent service and advice. They're a credit to the projector industry! Also, the guys are so reasonable and kick-back, what a pleasure dealing with them! Cheers guys :)"

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Verified
5/5

2006-04-09

"Eastporters was located only an hour from my house so I picked up my Hitachi TX200, Elunevision 92" Grey Fixed Screen and mount directly from them. Great service, price and stock were confirmed prior to me picking up and seller was very flexible in terms of meeting my needs.
The projector is very nice, beautiful picture and the screen is awesome, can't complain and very easy to put together. It looks awesome on my wall and would highly recommend it. Stretches out perfectly and looks like it's worth alot more than it is.
Ceiling mount was a little harder to figure out, but have it setup now.
Overall, great seller and wouldn't hesitate to deal with them again.
"

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Verified
5/5

2006-04-04

"I purchased the Epson TW600 from Eastporters 1 week ago and have wanted to watch TV and movies ever since. Fantastic Projector, company, and service. Works great in day time living room viewing even. Highly recommend this projector and company."

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Verified
5/5

2006-04-01

"Great service by dave!!!
great product!! great price!!

"

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Verified
5/5

2006-03-17

"Purchased a PJTX-200 and picked it up direct from the sellers home. Dave was very helpfull. Actually brought me into his theater room to see the diference a screen will make. The unit works great! Looking forward to purchasing a screen next."

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Verified
4/5

2006-03-12

"I ordered a new Hitachi PJTX200 during a sale in February. It was delivered COD, quickley and with no problems. Projector is excellent, great picture, highly recommend Eastporters for all electronics."

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Ability to determine if a product was in-stock real time
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Verified
5/5

2006-02-24

"Purchased a Hitachi PJTX200 projector , the service was great and fast!. The unit was delivered COD. I recomende this seller to anyone who needs a projector. Good job Eastporters! "

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Delivering products on-time
Ease of checking delivery status
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Delivering products damage free
Overall technical support
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
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Customer service being easy to reach
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Verified
5/5

2006-02-09

"Bought a TH-AE900, great unit and great price! I picked up from the seller's location and had no problems. The overlay stickers for the remote were a nice touch. I would not hesitate to recommend Eastporters to my family & friends."

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Verified
5/5

2006-01-29

"1/29/06 12:19 PM
Purchased a Hitachi PJTX200 projector , the service was flawless. I requested the unit be delivered COD to Moncton NB by 23 Dec 05 at the latest, but due to Christmas rush the seller informed me that it would be arriving late and compensated me with a price adjustment. I picked up the projector upon my return from holidays and have since setup the unit in my Home Theater. After watching about 8 movies, we are still blown away with the size and quality of the picture. I hope to obtain a projector screen soon (from the same people) and I'm told by everyone that using a screen will bring the picture from excellent to fantastic !!!! I would deal with this seller anytime and have already recomended them to my friends interested in a home theater. Hats off to you, Eastporters!
"

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Verified
5/5

2006-01-25

"Eastporters is amazing ... great service, great prices, and very friendly ... i highly recommend them to anyone. When i need to upgrade my projector, I will definitely be going to them :)"

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Is consumer focused
Is easy to do business with
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
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Verified
5/5

2005-12-29

"Purchased a Hitachi PJTX200 projector , the service was awesome. Picked up the projector from the sellers home(this made feel secure in my purchase).Had the projector for about Ten days when I noticed a dead pixel.I phoned Dave at Eastporters .Dave had me come to his house , which is only twenty minutes away.We did a quick exchange for a new projector .Dave went out of his way and hooked up the new projector.Together we looked over the projector.I will tell all who will listen about the good service I received from Eastporters.Oh! The picture on the projector fantastic !!!!"

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Overall quality of the company
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Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-12-18

"Fast shipping and great prices. Good communication. I would buy from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
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Akw
Verified
5/5

2005-12-15

"I bought a Panasonic AE900 projector and it works flawlessly. Everything that they said on the website was correct and disclosed.

My emails were anwered promptly. I elected to pick up my projector and found Dave and Milosh to be up-front and honest guys. The sale was easy and they did not push extras like extended warranty on me.

I found the value to be at least as good as in the US, if not better. Will not hesitate to do business with them again.

Andy
"

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
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Making decisions on their own
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Being easy to reach
Overall customer service
Customer service making decisions on their own
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Customer service being knowledgeable
Customer service being easy to reach
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Verified
5/5

2005-12-08

"The Hitachi tx200 is a fantastic projector. Fast shipping. Received the product within 2 days of ordering and it was COD so I saw it before I paid for it. The price is excellent. Even though the price is comming down in retail it is still 5 - $700 cheaper. through eastporters. I am also confident that the 75 dollar ship back warranty for the first year will be honored. Great Deal ! "

Detailed Review Benchmark + -
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Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
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Resolving problems
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Making decisions on their own
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Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-12-07

"I purchased a projector from them. Placed order by email, even though I was slightly worried about it being a scam of some sort. The price was excellent and they answered all of my email queries promptly. Technical support was not great. However, the projector was delivered as promised and I have not had any problems with it. Bottom line: I would purchase from them again."

Detailed Review Benchmark + -
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Is committed to quality products and services
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