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Verified
5/5

2006-10-12

"I recently purhashed the Epson 800/EMP-600 from Eastporters. The projector is amazing. The service I received through Eastporters was unbelievable. They answered all my questions very quickly. I ordered the projector on C.O.D on a Tuesday and the projector arived on Thursday and works perfect. no complaints. Thanks again for everything I will reccomend you to everyone i know who will be purchasing a front projector. Jeff"

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Verified
1/5

2006-10-10

"AWFULL SERVICE ..I HAD ORDERED A 120" ELECTRIC SCREEN...A 25' DVI TO HDMI CABLE AND A 25' VGA TO VGA CABLE ALL WORTH OVER $500 ANADIAN...SHIPPING WAS ABOUT $85 WHAT A RIPOFF...
AWFULL CUSTOMER SERVICE....NO REPLIES TO MY EMAILS....THEY HAVE MY $500 CANADIAN DOLLARS AND NEVER SHIPPED THE ITEM....THEY COMPLAIN ITS PURALOTOR FAULT...I RUN A SIMILAR COPANY AND IF THE SHIPMENT IS LOST FOR SURE I WILL SEND A NEW SHIPMENT ASAP AND PLACE A TRACE ON THE LOST SHIPMENT BCS IT MUST HAVE AN INSURANCE ON IT...THIS WAY THE CUSTOMER IS HAPPY AND THE SHIPER WILL CLAIM THRU THE COURIER COMPANY..THIS IS A STANDARD PROCEDURE...THIS COMPANY SEEMS TO BE BIG... BCS ITS GOT ATTRACTIVE WEBSITE BUT GUESS WHAT ITS RUNNING FROM A UNIVERSITY ROOM....HAHHAAHA....THIS GUY IS SITTING AND MINTING MONEY AND TAKING CUSTOMERS ROUND THE BUSH....THEY CLAIM IF U RATE THEIR SITE WELL THEY WILL MAIL U $20 CHECK BACK...HAHAH...THIS IS A SCAM....BEGGING FOR WHATS SO I GOT HIT ON IT AND THOUGHT I WILL SAVE THAT $20...IT HAS CAUSED ME SO MUCH INCONVINIENCE,,,,IM BUILDING A NEW HOUSE AND I WAS SUPPOSED TO PUT MY HDMI CABLES PRIOR TO DRYWALL INSTALLATION....THE COMPANY CLAIMS 6 BUSINESS DAYS FOR DELIVERY???ITS TAKEN MORE THEN THAT....I SHALL ALERT EVERYONE THAT WATCH WHAT YOU PAY IS WHAT U GET...THIS SITE SEEMS CHEAPER AND $20 REBATE IF U RATE THEM GOOD????SO JUST BE CAREFULL...I WOULD NOT SHOP HERE ANYMORE...I SHALL TELL AL MY FRIENDS ABOUT IT AND THIS IS THE WORSE ONLINE SHOPPING I HAVE EVER DONE.
"

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Verified
5/5

2006-10-07

"Just bought Epson PowerLite Cinema 800 and EluneVision 120" Electric Screen.
All shipped with good condition, service was quick and nice. Price is exellent.
And they just work great!
"

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Verified
5/5

2006-09-12

"Good prices and easy transaction. Would recommend this seller to all."

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Verified
2/5

2006-09-06

"I purchased a Hitachi projector, ceiling mount and 92" screen.

I ordered the screen first, but then changed my mind and called them a day later and ordered everything.

I received the screen right away and it seems like good quality.

However, I have yet to receive the projector and ceiling mount. In fact, they had to call me to ask which mount I had ordered - I don't think they wrote it down.

Today I called them to get a tracking number for the projector and ceiling mount. I explained that I had received the screen, but hadn't gotten the projector/ceiling mount yet. I asked if they had been sent. They said yes.

They sent me the tracking number for the screen (which I have already received) and nothing for the projector/screen.

They charged me $50 for shipping which seemed ok, but then they used Canada Post so it takes 7-10 days instead of a courier who would have gotten it here in 2 or maybe 3 days.

I tried to call, but their voicemail box is full so I couldn't even leave a message.

Just hoping I get the product as advertised. I really hope I don't have to return it or use their warranty at all. This could be a major pain in the butt to save a couple hundred dollars.

I am feeling like I made a mistake.

Jim Nickel
"

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Verified
5/5

2006-08-14

"Purchased the Epson TW600. Unit has been working flawlessly so far, seller was very nice and has show me his projector in action before my purchase. Highly satisfied, and will recommend!"

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Verified
5/5

2006-08-05

"I had been reading reviews of projectors forever and until I found eastporters I had my mind set on a panny 900. Then i realized I could actually get the epson 800 for 2.5k less than the US retail. Initially I was worried since it was a japanese unit but I gave in and order.

This had to be the fastest shipping I have ever seen. Ordered late Wednesday night and it arrived that Friday morning. Ive only had one day to mess around with it, but it needed almost no calibration and it is one of the most beautiful pictures Ive ever seen. I would definitely recommend both this projector and eastporters to anyone.
"

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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
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Verified
5/5

2006-06-29

"Good services; fast delivery; Projector arrived in good conditions; will definitely buy again and refer to anyone who want to buy a projector at bargain price; five stars rating to eastporters!! "

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
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Verified
5/5

2006-06-21

"This has to be one of the best online stores I've dealt with. Even though I had to sign up for a Paypal account instead of just paying through their site directly with a Credit Card, the service was excellent.

I had a little trouble trying to get my ceiling mount, but that was the fault of Canada Post, not Eastporters. The fact that they went out of their way to help me track it down, speaks for itself.

All in all, I will be a repeat customer of Eastporters.com for many a year to come.
"

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Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
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Verified
5/5

2006-06-05

"Very fast service. Someone was always available at the toll-free phone number to answer questions. Products arrived in good order."

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Variety of brands and products offered
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Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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Delivering products on-time
Being updated on the exact date the delivery was sent
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Delivering products damage free
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Verified
5/5

2006-06-01

"Got the Epson TW600 and a 120" electric up and running a couple of days ago. They look great with any source I feed it. After Canada Post messed up the original order, Eastporters sent a second projector within days. The COD option is convenient and highly recommended. The Elunevision screen performs very well (for its price) and displays no hot-spots or colour problems. The 1.4 gain is also a good option with a larger screen. The TW600 is a nice bright projector for a large screen, with excellent color balance and very good black levels, it really "pops" right out of the box. It delivers an excellent picture sitting at 1.9x screen width back, with no visible pixel structure. Items were delivered fast and very well packaged. With shipping and taxes included in the purchase price they provide a real deal on a package. I would highly recommend Eastporters if you are looking for a good deal on a projector and screen in Canada."

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Verified
5/5

2006-05-28

"As a home theatre enthusiast, I was looking for a good LCD projector at reasonable cost online, and I stumbled across Eastporters. I ordered the Hitachi TX200, and where COD was offered chose that payment option. My projector arrived in less that a week, and works great!"

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Is committed to quality products and services
Is easy to do business with
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
5/5

2006-05-11

"Extremely happy customer,I would recommend Eastporters to every person still seaching and try to get a good deal in Canada. My order placed before their big sale and they still honoor the sale price when my baby on the way to me. Honest guy.My mitsbishi HC3000 and 106 fix screen come to me in perfect shape. wow,what a great projector. I am a DLP fan, can live with ugly placement but can not live with LCD picture, what a difference for movie. The screen is beatiful for look, can't judje the picture since no experience with other brand, but for this price, where can you find better alternative. Thanks Dave again, you guys make my DLP dream true at LCD price."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
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Verified
5/5

2006-05-05

"Extremely helpful, email communication was very quick. I would recommend Eastporters to every person that is interested in purchasing a projector and screen. In the beginning, I was leary of the operation, given the amount of fraud on the internet but I was put at ease by the COD options and the quick email responses. I recieved the Hitachi projector in a well packaged box in record time (I live in the West Coast). Eastporters even gave me the website where I can track the shipment. Projector set up was simple, I downloaded the english manual and I changed the onscreen menu to English without any difficulty. I recieved the electric screen damaged from shipping. But again, another quick email and pictures, Eastporters sent me a replacement in record time! Overall I am pleased with the service. The electric screen is more than what I expected in terms of quality, the material is durable with excellent image quality and the motor is near silent. I would definitely order another projector again! For those who are thinking of ordering a projector and screen, don't hesitate! I highly recommend them! "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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N/A
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N/A
Being knowledgeable
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Making decisions on their own
N/A
Being easy to reach
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-04-25

"I purchased a Hitachi TX200 and a 92" EluneVision Electric screen from Dave from eastporters.com. I'm extremly happy with the performance of these products. The projector is great, it's picture is very sharp and bright, I can't wait to get HD and really see what it can do. Because of the low price I wasn't sure what to expect with the screen. I was pleasently suprised when I pulled out of the box and installed it. It's remote and wall control pad are cool and looks to be of good quality. The picture is very punchy and detailed.

I am very happy with the service I have received and would love to do busness with them again.
"

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Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability