"I called them many times with questions, and they didn't hesitate to answer. Finally made my order ( which was a custom build) and it was built in a day and I had it in my hands in 4 days, including a holiday. Product is as expected and running flawlessly to this point. I highly recommend Excalibur PC to anyone looking to buy"
"I bought a GT75. I got the ram and storage upgraded.
It was my first time buying through ExcaliberPC website instead of through their store in Ebay. I the experience buying through them directly is great. Sales contacted me to confirm my order as I got it delivered to my place of work in Hong Kong.
Delivery charge was even cheaper than what I normally get quoted in Ebay. Main reason I bought directly is that EXcaliberPC website allows more customisation options than what is shown in Ebay.
Overall great buying experience (also the laptop works perfectly well no issues). I'll buy here again when I need to upgrade my laptop which won't be for a while."
"I live in NYC and I knew laptop was going to come from California. Firstly they confirmed my order for security reasons which is really good to be on a safer side. After that they told laptop would take around 7 days to get delivered but they delivered it in 4 days. The service was upto the mark. And apart from that the laptop was received safely and package was not at all damaged from any side "
"Everything went as good as I was expecting, they delivered a good product even one day earlier and so far I have nothing to complain about. But imo the most important part when dealing with international orders is that the were responsive and attemptive all the time. Keep up the good work."
"Delivery guy yelled at me, I'm very angry. but the computer is great! Amazing!"
"I had a crunched deadline to get my laptop before a work trip, so I called first to confirm they could make the customizations and ship it fast enough for me to configure all my software before heading out of town. They expedited my order and had more memory added and the unit shipped within 24 hours! Awesome service, answering all my questions along the way. Thanks Excaliber!"
"Had some issues with the shipping company but Excalibur’s staff was great to work with. They also got my order out lightning fast!! Great job guys!!!"
"Fast, Great Assistance, all good."
"The customer support was helpful in shipment
my first custom pc, really great"
"I ordered the MSI P65 8RF from ExcaliberPC. Not only did they not charge sales tax (I'm in MD), but the price was cheaper than their competitors...including even Amazon at the time. On top of that, I've read reviews that their competitors weren't sending the wooden case that the 8RF comes in. But ExcaliberPC delivered with the wooden case and suede/leather slip on cover.
During checkout, ExcaliberPC had nearly $200 worth of free MSI goodies thrown in. Including: a cute little MSI stuffed dragon (that I gave to my son), a pair of MSI headphones, an MSI gaming mouse, an MSI gaming controller that my son uses with his laptop for Minecraft, an MSI gaming mousepad, etc.
All of this was a great experience and they shipped quickly. ExcaliberPC is going to be my goto for future PC orders (I was a first time buyer)."
"The purchasing process was simple and quick. I took advantage of the free products that came with the computer purchase along with an additional 256GB at no extra cost. I love the computer, it's incredibly fast and very sleek, definitely along the lines of what I was looking for. The only mark I have against the product is that there's a small yet noticeable ding along the trackpad. It's not a huge deal but it is unfortunate. Otherwise it's a great computer and I'd recommend it to anyone."
"I 've made a mistake entering wrong address and was promptly assisted by Steve in redirecting package before it was lost )) His assistance was priceless and I am very grateful! Thank a lot !!!"
"I have a little issue with the payment method but they help me and the shipping was very fast the product arrive in perfect conditions totally recommended"
"everything came as described along with the many freebies. they even upgraded my delivery so that i can get my laptop earlier. thanks excaliberpc! i have no idea why people even give you guys bad reviews. everyone was helpful and always answered my questions when i called to inquire about the item(s) as well as the status of it prior to delivery. everything was fast and smooth. will definitely order again from excaliberpc in the future. "
"I searched extensively to find a company that would custom configure a laptop. Most have limited options you can choose from. Excalibur PC had multiple options via online ordering that allowed me to select all of the important options and the process was simple and straight forward. Laptop delivered quicker than expected. After a few not great experiences with other companies, this was a pleasant surprise and I would definitely recommend them!"