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0.00/5
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0.00/5
Customer service:
2.50/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-09-27

Excellent service

"This was my first time dealing with Excaliberpc, and my first time buying a new computer in almost 10 years. I have to say the service I received was awesome. I contacted support a couple times and no matter what question I asked they were able to give me detailed information about it and always seemed happy to help me. Also the plethora of extra free stuff I got with my computer purchase was crazy! I couldn't believe they were able to include all of that. Everyone at this company is great and super helpful. I would like to specifically thank John. He talked to me quite a few times and was always willing to help and walk me through any questions I needed answered. Would highly recommend these guys."

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Verified
5/5

2018-09-20

excellent

"i'll keep buying components with excaliber pc"


Verified
4/5

2018-09-20

Would be five stars

"BUT they didn’t call for a security check (because the price was high) right away to ship my order as soon as possible. Paid for overnight shipping but took almost a week. "

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Verified
5/5

2018-09-19

shiped multiple days faster then promissed

"It shiped to Switzerland without any problems.

Like title says, very fast!

All is in good condition and how it was expected (1TB NVME SSD love it!).

Windows was on the NVME SSD, like I asked for.

Thank you!
"

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Verified
4/5

2018-09-18

Best Beefy Laptop Delivered!

"I was searching through the Internet for the best gaming laptop with the best deal. At the time of purchase, I found EXcaliberPC.com to include free stuff along with my order of a laptop! In case your credit card declines transaction, be sure to resolve your issue with your credit card company as soon as possible as people at EXcaliberPC.com may not be in office all the time, despite their hours. Overall, I successfully resolved my issue and received my order within a week."

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Verified
5/5

2018-09-16

msi controller

" i wanted this controller for a while.....it's hard to find sellers, but saw it on excalibur......it arrived sooner than expected, which was great!!!
best pc gaming controller ever....thanks again!
"


Verified
5/5

2018-09-13

Great experience using EXcaliberPC

"I ordeded a gaming laptop from EXcaliberPC. I had a great experience. It arrived on time, in great shape and had all the add-on package items as promised."


Verified
5/5

2018-09-10

ASUS ROG CHIMERA LAPTOP

"Amazing monster of a machine. Great product. Fully satisfied with it.

Excaliber staff were great. They attended to my special requests and quickly shipped my order and it came in less than a week. This was an international order being sent all the way to Malawi.

I will definitely purchase my next gaming laptop from Excaliber. But for the next few years i'm sure my new Asus ROG Chimera will serve me well.
"

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Verified
5/5

2018-09-10

MSI GS65 Stealth THIN-0051 review

"I purchase a Gaming laptop MSI GS65 Stealth THIN-0051 review in July 2018 and extremely statisfied with the product. I the delivery was quick and packing was excellent. Performance of the Laoptop has been pretty cool. I will definitely recommend anybody looking for Gaming Laptop to try this product. Two thumps up to the MSI GS65 Stealth THIN-0051 laptop and ExCaliberPC."

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Verified
5/5

2018-08-29

True sales and service merge

"It took 3 tries to get my ultimate machine but had support and advive the whole way."


Verified
5/5

2018-08-29

Very pleased with my order!

"Description of item was accurate, shipping was very fast. Item was marked as "open box" but every aspect of the experience felt and looked new. Thank you, EXcaliberPC!"

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Verified
5/5

2018-08-26

Excellent service

"I had to make a last minute complicated change to an order made from outside the US and customer service handled it flawlessly."

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Verified
3/5

2018-08-26

A light setback

"My computer took much longer than expected to be sent because my billing and shipping addresses are not the same due to the fact that I’m in the process of moving. In my opinion that was a little annoying and I didn’t understand why it was a problem, I never had a similar problem on any other site I have shopped on. I never got a message about it so I called to check on my order and that was when they explained this to me. So I had to cancel my order and re submit it now now with amazon pay. The man on the call was helpful and made sure my order was sent the same day so I have to say the customer support is great. Just a little frustrated about the fact that I had to call to become aware of this. Earlier I had recieved an email that said it would take a bit longer to send if the shipping and billing addresses were different but nothing about not being able to send my order. But it’s fine the computer came through in the end and the customer service on the phone was great."

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Verified
1/5

2018-05-17

No customer service!!

"Send email asking for ETA of a preorder laptop, no reply. Fill out online form on it website asking the same question, still no reply yet after 2 days. "


Verified
2/5

2018-08-08

Anyone home?

"Not a single inquiry i sent to the sales team was answered. i sent many through the "chat" service. "

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