"We have used discount mugs for several different events and everytime we get what we need, when we need it, and it's a great product!
Thanks!"
"Had concerns with my items but customer service handled everything immediately."
"We have purchased from Discount Mugs several times over the years and have always been satisfied with our product. The last order we recently had, our initial review was a 2 star because the coloring was off from the proof we approved compared to what we received. After communicating with the company, they jumped into high gear and made this right for us. We look forward to continuing our business in the future. "
“We really appreciate your feedback, Cindy! We're glad to hear that we were able to make everything right for you. Please don't hesitate to reach us if you have any concerns. Looking forward to more business with you.”
"I have purchased many mugs, never had any where all of the design work disappears after one light wash in the dishwasher, the worst mugs I have ever purchased."
"They are so helpful and easy to work with and products came out fantastic. Highly recommend!"
“Hi! Thank you so much for your feedback. We're glad to hear that you had a smooth transaction with us and was really happy with the outcome of our products. Looking forward to more business with you. ”
"Sales, Henry, was able to put my description in the area that was available, made suggestions when I needed them, and developed a product which I am sure our members will love.
"
“Thank you for your feedback. We are happy to know that you had a pleasant experience in placing an order with us.
Should you need any further assistance, we are here to help. ”
"As a company, we have worked with Discount Mugs on multiple occasions for some custom branded items. Each and every time our representative, May, has been hardworking, attentive, and took great care of us from top to bottom. She was timely in response to questions, and was quick to provide us help. Our products arrived as expected, with no errors or issues. We will be back to do business with Discount Mugs, and May specifically, in the future!"
“Satisfaction comes from knowing that our hard work makes a difference. We want our customers to think of quality products and reliable customer service when they hear DiscountMugs. Your feedback is greatly appreciated, Zak! Thank you for sharing your good experience with us. ”
"Ordering from discount mugs was super easy, and May was extremely quick to respond, and very helpful and knowledgeable. She was able to put the order together for me (all I did was tell her the bag we wanted, and we used the same design from a previous order), and made it so easy that I just had to put in the credit card info on a link she sent. The tote bags we ordered came within the same week. We're very happy with the bags and the ease of ordering!"
“We're delighted to know that May was able to assist you well. We continually make efforts to further improve our service by shaping our team members to be more knowledgeable, reliable and efficient as possible in terms of supporting our customers' needs and concerns. Thank you for trusting us with your promotional products! ”
"Working with May has been super easy and a delight. She made my order process very smooth and wonderful. Thank you! "
“We are so happy to hear of your pleasant experience, J. Thank you kindly for your feedback, and please do not hesitate to contact us should you need further assistance.”
"Needed to apply tax exempt status, Henry saved the day. So quick to respond, helpful in sending updated pricing options and design options. Our event is going to be next level, thanks Henry and thanks Discount Mugs! "
“We are so happy to hear of your pleasant experience. Thank you kindly for your feedback, and please do not hesitate to contact us should you need further assistance. :)”
"May Solis is an amazing representative. She is so timely, thorough, and helpful. She is always able to find us what we need AND get it to us in the time frame we need it. I will continue to come back because of her. "
“We are so happy to hear of your pleasant experience, Ellen! Thank you kindly for your feedback, and please do not hesitate to contact us should you need further assistance.”
"I messaged in the chat to receive a quote for an order with a personal logo on it. In a matter of 15 minutes, my representative created the exact bottle I was wanting! He emailed me the proof and saved the design to make ordering easier for me once I get board approval. Can't wait for my campers and staff to use these bottles at camp to stay hydrated! "
“It's stories like yours that make everything we do at DiscountMugs worthwhile, Courtney! Our promotional products specialists are always standing by waiting to help you anytime. Thank you!”
"I had a limit i was working with and Gladys helped me tremendously. I will share my experience with discount mugs. It will not be the last time you will continue to receive my business
"
“Thank you for allowing us to accommodate your promotional needs. We look forward to keep providing you with all of your custom items. We appreciate your business! ”
"I have been very happy with the items we have ordered. Most of the time they have arrived early. "
“We are so happy to hear that you were satisfied with the outcome and speedy delivery of your order. We can't wait to provide you more custom items again next time. Thank you!”
"Wonderful. Best experience "
“We appreciate the time taken to express your satisfaction; thank you for your feedback!”
"The pens I ordered were better quality and great printing. I was very satisfied. "
“We appreciate your feedback and are so happy to hear that you were satisfied with the outcome! Please come back and shop with us in the future, we would love to do business with you again. Thank you!”
A rep from Discount Mugs, DiscountMugsSocialMedia, has responded:
“Thank you so much for an amazing feedback! We're glad to hear that we were able to help you with your concern. Looking froward to more business with you.”