ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.42/5
Chance of future purchase:
4.93/5
Shipping & packaging:
4.90/5
Customer service:
5.00/5
Return/Replacement policy:
4.94/5
Featured Review


Verified
5/5

2023-12-28

Would Buy from Digital Storm Again

"The web site was easy. They responded to my questions quickly. I have bought 3 PCs from them and will buy from them again when the time comes. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-22

Best around

"I’ve ordered my pc and within the next month I had received it and let me tell you this is the most amazing experience I’ve had by far! Digital storm delivered well beyond my expectations!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-12-21

Best company to build your dream computer.

"The first thing I want to say is thanks to Alex the Digital Storm employee who help me build my dream computer. The customer service was awesome and now I have my dream computer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-12-20

Best computers around

"Ordered twice from you guys and have been satisfied every time "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-12-19

I finally have a computer that can handle everything I need it to do.

"I have purchased several gaming computers through Best Buy. Often they struggled to do what I needed them to do and weren't very stable. The computer I just had built by Digital Storm is extremely fast, handles everything I throw at it, and is extremely stable.
It's nice not to struggle with lags and temporary freezing up of gameplay. I guess it's true, you get what you pay for. I was able to choose all of the components from the processor to the hard drives. It was built quickly and delivered within a reasonable time frame.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-12-19

Excellent Quality and Service

"I received my computer it was what I thought it would be and more!!! I really loved the attention to detail that was paid when they built my computer. I was also impressed with the way that they packed it when they shipped it to ensure that it was not damaged in the process. I was also impressed with the customer service. When I asked about the shipping I was given a full explanation as to how long it would take and when it would be shipped. They followed through on all the dates and when it would arrive. I will be back to purchase another on in the future.

Also my computer is a beast!! My kids saw it and were envious!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-12-06

Always a great experience

"I'm on my third PC from Digital Storm. I've been buying from them since 2011 and they haven't disappointed in all that time. The PCs are well build and the staff have been super pleasant.
I highly recommend them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-12-03

Custom PC rather than off the shelf

"I had read reviews about Digital Storm and thought I would give them a try rather than building my on PC. I was totally supprised of the customization and customer service to help through the process. It was exceptional. One thing to keep in mind that if you customize the system the delivery is not instantaneous. I received mine about 2 1/2 weeks and I have not been disappointed. I would recommed Digital Storm
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-11-30

Just a work of art

"I recieved my Aventum X and I have to say, it looks like a beautiful, futuristic museum piece. The quality of Digital Storms custom case, components, fittings and assembly greatly surpassed my expectations. I had a minor issue with my iCue software for my Corsair QL RGB fans but Digital Storm's tech support worked delingently to help me solve it quickly. I will definetly be getting another system from Digital Storm for my son with similar specs. 10 out of 5 stars is what I would rate it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-11-30

Loyal customer for 3 PC's over 10 years.

"An i7-3770k (2013), i7-8700k (2018), and an i9-13900k (11/2023). All those systems built by DS worked flawlessly for the years I've had them without issue. Customer service and assembly went above and beyond addressing my specific requests in the build to facilitate moving an RTX 3080 GPU into the new PC upon receipt. Loyal customer! Will come back in future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-11-29

Hands down the absolute BEST PC gaming rig builders int he business!

"To day I've bought 5 gaming machines from DigitalStorm, and have loved and enjoyed every one of them. In addition to their outstanding products and quality that goes into building them, you have to also take into account their unparalleled lifetime customer support. I actually had someone from DS help me on a SUNDAY afternoon!! And it wasn't someone from some country on the other side of the globe who barely spoke English, it was from and actual American! Nobody else in the business offers this. SO if you want quality and reliable support from a great American company, I cannot recommend this company enough, you wont be disappointed!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-27

First and only computer

"I've always wanted to get a computer and when I was looking to buy one my friend recommended digital storm so I got a pc from them and its perfect the customer service was great and they always kept me updated on how the computer was I 100% recommend digital storm."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-11-25

Excellent and easy buying experience.

"My first Digital Storm PC, but it surely won't be my last. It was so easy picking exactly what I needed to get exactly the build that I always wanted. Excellent comunication, always knew exactly where my PC was in the build process, from beginning to end. Fast and easy set up. And when you hit that start button for the first time, be prepared to be blown away! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-11

Repeat customer sill compleatly salified.

"I just purchased my second system from DS. I was thrilled with the first one. It gave me 7 great years of rock-solid performance. I wanted to upgrade so I purchased another one and the entire process from beginning to end was simply outstanding. I had one issue that turned out to be a "user error" but the techs got back to me and it was sorted out quickly without fuss.
Digital Storm delivers value and customer service that is unmatched.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-07

"I thought the whole process was great ! From placing the order to receiving updates on my order to the shipping it was all so simple very informative throughout the whole process I never had to wonder what was going on . I appreciate that so much ! Once the system arrived it was simple and easy to set up and with on minutes my son was up and gaming again ! I would recommend to everyone and I would definitely buy again from digital storm ! So what are you all waiting for order your new system today ! Thank you digital storm "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process