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Verified
5/5

2007-04-05

"Great service, amazingly fast. My Tivo is back from the dead, better than ever. I could cry I'm so happy..."

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Verified
5/5

2007-03-24

"Installed just fine. Very easy to follow instructions. Great company to work with. Thanks! A+"

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Verified
5/5

2007-03-24

"Very quick processing, delivery and follow up of order. The TurboNet Card exceeded expectations as far as installation ease and operation however for some customers it may have been difficult to locate and understand the specific installation and setup instructions on-line. "

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Verified
5/5

2007-03-17

"I was surprise how easy this turned out to be (just as the seller/store claimed). Instructions were clear & we're very pleased with the service provided. Totally satisfied!"

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Verified
5/5

2007-03-16

"Excellent product. Superfast delivery. Extremely satisfied, product exceeded expectations."

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Verified
5/5

2007-03-12

"Very good web site, fast order turn around. Very
clear easy to use instructions. I could not be
happier. I highly recommend them.
"

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Verified
5/5

2007-03-09

"Super easy! I'm a techie and could have replaced the drive myself--there are plenty of directions on the web--but DVRupgrade was the complete package at a reasonable price. It simply wasn't worth the time and effort to find and purchase a hard drive at a 'super sale' price, find a TiVo image, and reconfigure a computer to burn the image, just to save a few dollars.

This kit could not have been easier. It took perhaps 5 minutes to open the TiVo, replace the drive, and close it back up. Everything worked immediately. TiVo recognized the box as if nothing happened (I assume the service is based upon MAC addresses, not drive serial numbers) so I am back in business. As I sit here writing this, it occurs to me that I probably spent more time on this note than I did performing the drive replacement.

Thanks, DVRUpgrade, and well done!
"

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gmb
Verified
5/5

2007-03-09

"Great product & Service! Ordered drive at 3 pm on a Tuesday and it shipped the same day!!! Directions were very easy to follow...

Had my DirecTivo back up and running in no time at all... Went from a 35 hour up to 136 hour... Thanks!
"

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Verified
5/5

2007-02-27

"Comments updated 06/24/2007. I had another opportunity to contact DVRupgrade regarding this order. Even after five months, the issue was handled very promptly, very professionally, and to my complete satisfaction. I will continue to highly recommend doing business with DVRupgrade.

Comments from February, 2007. This was a completely satisfactory transaction. The order was handled fast and accurately. The new drive was well packaged as were the other items I ordered. Two days after installing the new drive, I encountered a technical problem. The issue was handled promptly, professionally, and to my complete satisfaction. I highly recommend doing business with DVRupgrade.

Tom Ballenger
"

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Verified
5/5

2007-02-26

"The upgrade kit arrived quickly and in good condition. The package included very good installation instructions and even a replacement drive cable and screw driver.

The installation was quick and easy, and everything was working within minutes.

Overall a very good experience.
"

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5/5

2007-02-18

"WOW.

I had tried all the other internet image makers for my Tivo. My hard drive was dying and proceded to completey die in the middle of my project to save my lifetime Tivo subcription!! Do understand that I spent 20 or so hours trying different free products before placing an order for the InstantCake software. Yea, coughed up the dough..

WOW. SOOOOOOO easy. I didn't even need my original drive......

My TIVO is humming now..... + I have gone from an 80 hour drive to a 180 hour drive......

Product was EXACTLY as stated. Worked perfectly. Order process was easy!

Thank you!
"

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Verified
1/5

2007-02-14

"The instructions were very clear and accurate. The hardware included with the hard drive fit perfectly. I ordered the Networking upgrade and they included lots of instructions specific to that option as well.

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March 23, 2007 -

It's been 3 months since I purchased the drive, since that time I've been frustrated by the lack of support for the PTVNet software that I paid $50 to have installed. My TiVO updated it's software for the daylight savings time and that apparently nixed the pre-installed software. Since I didn't get a PTVNet disk I was told that warranty or not, I'd have to send the drive back and pay another $75 for recertification. I most certainly am not going to send them good money after bad.

If you think that going through DVRupgrade for a plug-and-play drive is a more consumer friendly alternative to just buying your own drive and hacking the software, your wrong. Their support is not any better than what you'd get from a TiVO users forum. What a complete waste of time and money.
"

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Verified
5/5

2007-02-13

"The entire process from start to finish was excellent. The product arrived ontime and I was able to fix my Tivo very easily. I am extremely happy with the experience. I would definitely do business with them again!"

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Verified
5/5

2007-02-12

"Pain free ordering, delivery and installation. Worked right out of the box,"

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Verified
5/5

2007-01-17

"Great experience. everything i needed was in the box and instructions too."

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