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Product & services pricing
4.70/5
Chance of future purchase:
4.79/5
Shipping & packaging:
4.88/5
Customer service:
4.79/5
Return/Replacement policy:
4.71/5

5/5

2023-11-07

Car Radio- Open Box Bad Radio Good Experience

"When I finally determined that my new open box Kenwood vehicle radio had issues, it would not set the clock right and did not on next power up event resume where it had left off, I called Crutchfield and without any questions their support person sent out a new radio to replace my defective one, had it in 2 or 3 days, replaced and returned the bad radio, no hassle at all. Crutchfield is one of the best!"

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5/5

2023-11-03

Top notch!

"Fast shipping, right part the first time with the correct wire adapters for factory hook ups! I’ll be a returning customer for sure!"

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5/5

2023-11-03

Awesome

"I am older, and remember the days of putting in radios, it would take a afternoon sometimes,splicing wires etc, I have never seen it so easy, i never had to cut a wire , 3 plugins and the antenna, and i was done in 10 minutes, new radio was in.

Thank you Crutchfield !
"

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5/5

2023-11-02

Fast shipping! Easy installation.

"Got my head unit and everything I needed to install it myself within a couple days of ordering. Plug-and-play with their wiring service. Awesome!"

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5/5

2023-10-31

Best people and service e er

"Ordered speaker and everything came so fast . Great service great people . My smart car has new Jl stealth box and sounds awesome "

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5/5

2023-10-30

Yamaha receiver

"I ordered a Yamaha receiver online. I knew what I wanted. The receiver arrived when promised and the price was the best I researched. All hail crutchfield. First time buyer and I'll be back "

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5/5

2023-10-29

Excellent service!

"I needed a stereo for my 99 corvette that is bolt on without modifying the dashboard and the wiring harness and they had it, Great company"

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5/5

2023-10-27

Easiest Audio Install I've Ever Done

"I decided to purchase the package where the experts at Crutchfield would make my connections for me on the wiring harness adapter I ordered. When it arrived everything was already neatly done up and properly connected to where all I had to do was plug and play. With the provided instructions, I had my old radio out and my new Pioneer head unit installed and working in less than an hour! I also retained all of my factory chimes and warning sounds. The experience was phenomenal, and I would recommend any DIYer use Crutchfield to have a smooth experience. 10/10"

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5/5

2023-10-26

Customer service

"Always very courteous no matter who you talk to."

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5/5

2023-10-25

It was easy just follow the directions

"Was simple ordered what I wanted. Told them the car I drive. The alpine car stereo I ordered arrived in a couple days with complete instructions and most since it’s color coded didn’t need instructions. Would use them again and would recommend."

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5/5

2023-10-22

Great price

"Great price & quick shipping."

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5/5

2023-10-22

Rockford Fosgate door speakers for GMC Sierra

"As always, great service from Crutchfield. Purchased Rockford Fosgate 6x9 and 6 1/2 door speakers for my new GMC. Great speakers and the installation was pretty easy. I have installed a lot of stereo equipment, but that was 40 years ago. I thought I would give it a try and it went really smoothly. Speakers sound great, but now it's time for this old dude to take a nap."

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2/5

2023-10-21

No communication, no ETA on backordered mounting kit a month later

"The radio came in a nice box and that's where it still is. So I can't review that. The adapter cables look nice but I haven't used them yet. I can't tell you if the instructions are complete or not.

If Crutchfield would give me some idea of the lead time on the bracketry I could decide to maybe get a different radio (double DIN versus single DIN) or buy a bracket for my vehicle from some other source. I don't expect them to deliver a part they don't have but I would like some clarification on what to expect so I can plan accordingly.

I have gone from being excited about my purchase to contemplating just returning everything and starting over. I'm not angry, just wishing for a solution.
"

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5/5

2023-10-14

Perfect Fit

"I ordered the Samsung Frame with a 9” recessed box to fit the controller and an Apple TV. It was a perfect fit, thanks Crutchfield. "

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5/5

2023-10-12

Great Start with Crutchfield

"Placed order and received product in 2 working days. Everything is exactly as hoped for. Am very pleased with this purchase"

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