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Product & services pricing
4.65/5
Chance of future purchase:
4.79/5
Shipping & packaging:
4.88/5
Customer service:
4.79/5
Return/Replacement policy:
4.72/5


5/5

2024-05-16

SUPER fast shipping!

"So many of us, myself included, automatically turn to Amazon to buy things. This just makes those people work harder and longer while Bezos gets richer.
So, I looked locally for a Yamaha integrated amplifier. Only high end/expensive brands were available. Then, I remembered Crutchfield. I had bought things from them many times over the decades.
Sure, enough, they had the SAME price as "The jungle site" and FREE shipping. Plus, being right here in Virginia, AND a brick and mortar store as well as online, it was a no brainer to order it from Crutchfield.
BAM! The next day here was the UPS truck with and large plain brown cardboard box placed on my front porch. I was DELIGHTED!
"

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5/5

2024-05-15

Fast shipping, and great prices!

"Fast shipping and great price. This was my first purchase from Crutchfield. And i will definitely do business with the. again. "

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5/5

2024-05-14

Outstanding quality and fast shipping!

"The last couple purchases have been delivered quickly and the quality of the items purchased have been as everything Crutchfield sells: Outstanding quality and delivered fast! I'm a true believer that we DO get what we pay for. The items I have purchased may not be the cheapest, however once you hear the quality of the sound these items deliver, you know these items will last years to come and they will make you smile every time you notice yourself enjoying them. As a repeat customer, I will always share the service provided and the quality of their products with others."

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5/5

2024-05-14

Great product and service

"Everything I order is the perfect fit. Delivery times are fast. The staff is awesome. Never rush you off the phone. They make sure you have everything you need and understand what you are working on. Thanks crutchfield and thank you "MAX" another awesome installation and perfect sound. Max your awesome buddy thanks again "

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5/5

2024-05-07

Fast, Friendly & Knowledgeable Service

"I called Crutchfield to verify some features on the radio I was purchasing for an older car I have. The advisor Eugene who answered the phone was amazing. He went through all the details of the radio and verified it would fit my car and answered all the questions I had and even showed me some other features I might be interested in based of the questions I had. Eugene knew his stuff and was top notch. My friend told me about you and glad he did. Pakage came 2 days later and will be putting radio in this weekend hopefully. Thanks for great service. "

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5/5

2024-05-06

Smooth and Pleasant Transaction

"I was looking for a sound system as a present for my son who’s a videographer.

Instead of searching for this on Amazon, I chose Crutchfield because this is an area in which they specialize. I have also purchased audio equipment in the past with them, and have been quite pleased with every purchase.

This purchase was no different than at other times; smooth and pleasant.
"

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5/5

2024-05-05

JVC Head Unit

"Great price, quick shipping and everything fit perfectly "

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5/5

2024-05-02

Excellent products, good prices, and great customer service!

"Ordered a scratch item by mistake and it was already sent. I called to ask if I could immediately return the item and had no problems being directed to not accept delivery. The new Fender x MoFi PrecisionDeck turntable that I ordered, after I realized my mistake, showed up the following day. The turntable was excellently packaged. It was easy to set up. And the sound of my vinyl has never been better. A fantastic piece of audiophile equipment that I am proud to own. "

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5/5

2024-05-02

Good site, good products, good instructions!

"Replaced an old cd player with a single din media receiver. Replaced all the install harnesses and accessories since they were such a good price also. Instructions sent were helpful even to someone with experience in installation.

Only negative feedback I have is I wish the site showed me the Sony dsx-gs80 as I don’t want an external amplifier and that would have been perfect. However I found it after I had installed my KMM-X705. The site claims it doesn’t fit my vehicle but additional wiring should always be used when installing said receiver with a built in amp.
"

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5/5

2024-04-30

Great Service

"Crutchfield always provides great customer service and fast shipping. They will match competitor prices, and their extended return period ensures you have enough time to know whether you want to keep a purchased item. "

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5/5

2024-04-27

Quick and ease

"Got my order in 2 days, great experience "

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5/5

2024-04-26

Crutchfield Guys are incredible

"Awesome from A to Z, every customer service rep are an asset to the Organization and they have devotion to the customers, Thank you to ever one, vr Luis"

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5/5

2024-04-24

Ordering and delivery couldn’t be easier

"Ordered a JBL soundbar and it was at my front door within two days. Had to buy an optical cable, but once we had that, the sound bar was easy to connect and it sounds great. "

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5/5

2024-04-20

Stereo and instal kit

"Eventing was shipped very well and quick and they made the install very simple would buy from you guys again "

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4/5

2024-04-18

Factor stereo replacement

"Happy with my experience other then I wasn't informed that I also needed a small amp wiring kit to provide constant power to the head unit, I used the feature that recommended components for my vehicle specifically and ordered everything that was suggested for installation and even had your technicians wire my harness for me, upon arrival and reading installation instructions I was informed of needing a fused constant power supply connection to the vehicle battery, but I had purchased all the recommended parts to complete my installation I had thought. Now I'm stuck trying to source something locally in my small town or order the wiring kit from Crutchfield at 19$ and 7.99 shipping charge, if I was aware of this at time of purchase I would have added it to my order to complete everything I needed for the installation. "

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