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Product & services pricing
4.61/5
Chance of future purchase:
4.79/5
Shipping & packaging:
4.88/5
Customer service:
4.79/5
Return/Replacement policy:
4.71/5

5/5

2024-02-15

Great company

"Top notch service. From top to bottom
1st class interactions
"

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5/5

2024-02-11

Crutchfield offers more services to the customer and quality products. Customer service is excellent.

"Crutchfield may not have had the lowest price, but only by a fraction. It's the fact that they are there for the customer when an old fart like me gets confused with installation or wiring. Their installation videos on YouTube are also a big plus. In the end, a few dollars more is well spent with Crutchfield."

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5/5

2024-02-09

Always a Pleasure!

"I have been a Crutchfield audio equipment (stereo amplifiers, speakers, CD players, stands, cables, etc.) customer for over 10 years. Their impressive product selection, competitive prices, excellent service, great communication and customer-focused policies have kept me coming back! I particularly find that the extensive product information available on the Crutchfield web site to be very useful in deciding on a purchase. The buying experience is always a pleasure! "

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5/5

2024-02-07

Crutchfield is a great company, in my opinion.

"Very well run company. Technicians answer all my audio questions, no matter how simple or complicated they may be. In under 2 minutes I'm speaking to a human being, not waiting around talking to some stupid computer. To me, that's a giant plus. Shipping was fast and on time and very well packaged. I am a diehard Crutchfield supporter. Thank you, Steven Schultz Greenville, Pennsylvania.
"

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5/5

2024-02-07

Professional equipment

"They have the best that’s all I have to say!"

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5/5

2024-02-06

Very responsive, Fast shipping.

"Great place to buy gear. Excellent service and variety."


5/5

2024-02-05

New JVC in my Subaru

"My husband installed a new JCV. It went fairly well, a couple extra parts were sent that were a bit confusing but other than that, no complaints. It’s working great and I’m happy!"

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5/5

2024-02-03

Found exactly what I was looking for.

"Thanks so much. I found exactly what I was looking for, at a good price and it delivered very quickly! I'll definitely be back when I need more record sleeves."

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5/5

2024-01-28

Boss BV850ACP

"I ordered the kit recommended by Crutchfield and had the wiring done by them. The radio was pretty much plug and play and I could not be happier. Bought an older first car for my son and wanted hands free calling , navigation etc. This is a Great product for the price. The system was delivered within 2 days of ordering. I will only buy from Crutchfield and highly recommend them. Thank you. "

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5/5

2024-01-27

A HiFi decision made easy

"It's not often I give in to the temptation to upgrade my audio gear. But when I do I've always trusted Crutchfield for product reviews, recommendations, and competitive pricing."

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5/5

2024-01-24

Crutchfield supports the whole project, not just a parts distributer

"I like that Crutchfield provides the additional adapters, pigtails and advice to make sure that the installation goes smoothly."

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5/5

2024-01-23

Great quality

"Quality parts,can’t wait o get them installed"

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5/5

2024-01-20

Great website!

"Ordered online through website. Entered my vehicle information and they made sure I had everything I needed for my install. "

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5/5

2024-01-19

GREAT

"I did my order pretty much through chat. Red was exceptionally great in helping pick out what I wanted for my Tundra and the price was very reasonable! "

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4/5

2023-12-19

Very high car audio quality (if willing to wait)

"The customer service was excellent during my visit to this store. The car audio products are all top notch (as they should be in this higher-end store) and Andrea did a really great job at showcasing their inventory in their show rooms.

My only issue was the WAIT! My purchase date was early December but I had to wait until mid-January (over a month) to get my new subwoofers installed. The subwoofers are incredible and the installation job appears to be very high quality.

I hope to continue being a Crutchfield customer but I will have to weigh the wait time with any potential future purchases.
"

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