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Product & services pricing
4.61/5
Chance of future purchase:
4.79/5
Shipping & packaging:
4.88/5
Customer service:
4.79/5
Return/Replacement policy:
4.72/5

5/5

2024-03-13

Crutchfield is always the best

"I've used Crutchfield since the early 90's and they have consistently been one of the best companies I have ever used, hands down. They even gave me the free wiring harness and mounting hardware on a 10 year old stereo I decided to swap to a different car. They always help and always stand by their products no matter what. Whenever any friends are talking about any AV for any application I always tell them to check Crutchfield first."

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5/5

2024-03-13

My complete upgrade stereo system

"I was able to find all the equipment for my Mercedes upgrade stereo in one place. My equipment arrived in a few days and customer service was OUTSTANDING. Great company!!"

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5/5

2024-03-12

Truly 5 Stars

"Things I liked: I was given a shipping time and it arrived 2 days early! The step by step guides are super helpful, including pictures for a dumb-dumb like me so I knew I wasn't getting 'off-track'. The product quality feels (and sounds!) really good, I felt a lot better making a purchase here than other large internet retailers, for example. "

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5/5

2024-03-12

Helpful and Simple

"Very helpful advice in online chat led to fast, simple in store purchase. "

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5/5

2024-03-07

love Crutchfield !!!!

"Called Crutchfield which is always my first stereo call , spoke with adviser Sage who solved my problem and made the process so easy and smooth ! thanks Crutchfield !!!!!!"

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5/5

2024-03-06

Better Than Amazon

"Always incredibly helpful expert advice from Crutchfield. They simply do not sell poor quality products. And their personal touch makes ordering from them a superior choice over ordering from Amazon."

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5/5

2024-03-05

Fantastic Shipping Boxes

"Bought a pair of Klipsch speakers (RP800F). I was concerned about damage during the shipping process. Between Klipsch and the extra outer box, Crutchfield added the speakers arrived undamaged. There were multiple holes in the outer boxes but only one penetrating hole into the Klipsch box on one speaker. The speakers were in perfect shape."

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5/5

2024-03-05

Crutcfield is one of the best companies in the business!

"You absolutely cannot go wrong with ordering anything from Crutcfield!! They are a premier company to purchase from and I will always promote them!!! "

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5/5

2024-03-04

Great Pre and Post sales support

"needed a stereo reciever system that could handle my old components and new wifi and bluetooth devices. their presales guy knew exactly what i was looking for and gave me nice recommendations. once recieved i was having problems connected but was walked through the easy corrections! now i'm living the music listening dream."

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5/5

2024-03-02

Outstanding Tech Support - Pre Sale

"Was able to text with my pre-sales support, Violet, quickly and efficiently. She understood my needs and wants and made a spot-on suggestion right away. Sent me a link to my cart with everything I needed in it. Good job, V."


5/5

2024-02-28

JBL replacement speakers

"very easy to install, popped old ones out new ones fit perfect didn't need the extra hardware but glad it came.."

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5/5

2024-02-26

I need music!!

"My car stereo suddenly quit working for no apparent reason. I called tech support and they were very helpful, but could not fix it. After trying several different tech support entities with no results, I had to bite the bullet and get a new one. Since Crutchfield has always done a great job for me, and has an awesome selection, I ordered a new unit to suit my needs. It arrived very fast and had all the right stuff to quickly swap out the new unit and…back on the road again "

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5/5

2024-02-26

Crutchfield 100%

"Will not shop elsewhere. Have ALWAYS found Crutchfield to be fair with pricing and their customer support and tech assistance cannot be compared. Shipping is always prompt and materials are well packaged. "

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5/5

2024-02-25

Pioneer DMH-W2770NEX - Awesome Replacement unit for Tacoma

"Very nice replacement head unit for my factory stereo in my 2017 Tacoma. The new head unit fits perfectly and looks like a stock installation. The wireless Apple Car Play feature is an excellent feature with this unit. Crutchfield provides you with all of the equipment and detailed instructions needed for a seamless installation including the gear needed to retain the steering wheel control functions. I was able to install the supplied microphone in the factory location too. At first, the overall installation looked daunting. As long as you take the time to read the instructions it's pretty much "plug and play". And, if you get into a bind during installation Crutchfield provides Tech Support. "

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5/5

2024-02-21

Great service

"From ordering to setting up my speakers people here are great and easy to work with. You do not get this service with others."

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