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Product & services pricing
4.12/5
Chance of future purchase:
4.28/5
Shipping & packaging:
4.38/5
Customer service:
4.22/5
Return/Replacement policy:
4.11/5

Verified
5/5

2024-04-09

My GOTO for Contacts!

"The Easiest, Fastest and Reliable way to order my Contacts. I never go elsewhere."

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Rep reply posted 2024-04-09
A rep from Contactsexpress.ca, KitsAlex, has responded:

“We are thrilled to hear that Contactsexpress.ca is your go-to for ordering contacts! Thank you for your kind words and for choosing us as your trusted source. We look forward to continuing to provide you with the easiest, fastest, and most reliable service for all your contact lens needs.”


Verified
5/5

2024-04-09

Awesome

"Great product and really fast delivery!"

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Rep reply posted 2024-04-09
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you so much for the amazing review! We are thrilled to hear that you are happy with your purchase and that our delivery was fast. We appreciate your support and hope to serve you again soon.”


Verified
5/5

2024-04-08

Well done!

"Lowest prices are the key."

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Rep reply posted 2024-04-09
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you for the amazing feedback! We're thrilled to hear that you're happy with our service and that you found our prices to be the lowest. We appreciate your support and hope to continue exceeding your expectations in the future.”


Verified
5/5

2024-04-08

Awesome

"Only took 3 business days for contacts to be delivered to my door. Will be using this company again."

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Rep reply posted 2024-04-09
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you for your amazing review! We are thrilled to hear that your contacts arrived quickly and that you had a positive experience with us. We look forward to serving you again in the future!”


Verified
5/5

2024-04-08

Excellent!

"My new place to grab my contact lenses going forward, without a doubt. Added bonus that I’ve received a free pair of super cute sunglasses with my order each time and I love that you have the opportunity to get next day delivery for those of us that completely forget how many lenses they have left until one has a rip in it and your glasses are broken so you’re pretty much out of options. Keep up the great work! "

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Rep reply posted 2024-04-09
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you so much for the amazing feedback! We completely understand the struggle of running out of lenses at the most inconvenient times, and we're happy to offer next day delivery to help you out in those situations. We appreciate your support and can't wait to continue providing you with great service!”


Verified
4/5

2024-04-08

"Nothing to complain about really… I gave 4 of 5 stars simply because I paid for the fast shipping but the contacts came late. Other than that there’s good selection here, and I could get the kind I need. Easy and simple."

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Rep reply posted 2024-04-08
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you so much for your feedback! We're thrilled to hear that you found our selection to your liking and that your overall experience was easy and simple. We apologize for any delay with the fast shipping, and we appreciate your patience. We hope to serve you again soon!”


Verified
2/5

2024-04-07

Changed

"Things have changed, no free shipping, prices have skyrocketed, just all around not as good as the site used to be."

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Rep reply posted 2024-04-08
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you for sharing your feedback with us. We sincerely apologize for any disappointment you've experienced. We appreciate your loyalty and want to make things right for you. We will be reaching out to you shortly with a better promotion that we hope will meet your expectations and provide you with the value you deserve.”


Verified
5/5

2024-04-07

Nice service et fast.

"The quality of is excellent!"

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Rep reply posted 2024-04-08
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you so much for your amazing feedback! We're thrilled to hear that you had a great experience with us and that you're loving the quality of our service. Your satisfaction is our top priority, and we can't wait to assist you again in the future.”


Verified
5/5

2024-04-07

Reasonable pricing

"I've order from this site a few times. Quick shipping, good pricing and
excellent quality.
"


Rep reply posted 2024-04-08
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you so much for your glowing review! We are thrilled to hear that you have been satisfied with our quick shipping, reasonable pricing, and excellent quality products. We truly appreciate your continued support.”


Verified
4/5

2024-04-06

Lentilles de contact

"La premiere livraison s'est bien deroulee. Pour ce qui est du retour pour echange, vous avez expedie les nouvelles lentilles a une autre adresse que celle de ma commande. J'ai vu ladressse sur la facture et j'ai peu les recuperer.
"

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Rep reply posted 2024-04-08
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you for your feedback and for choosing Contactsexpress.ca! We are glad to hear that your initial delivery went smoothly. We apologize for the inconvenience regarding the address mix-up for your exchange, but we're thrilled you were able to retrieve your new contacts. Your satisfaction is our priority and we appreciate your understanding.”


Verified
5/5

2020-03-20

Happy for the flexibility

"Frustrated with my eye doctor as I can only buy a year at a time, yet during this covid-19 situation, I don't want to order for a full year since I'm pretty sure my prescription for one eye has changed and once they are seeing patients again I will need to have my eyes tested.

Nice to have the flexibility to order through you.
"

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Verified
5/5

2024-04-06

great

"great service and fast so great"

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Rep reply posted 2024-04-08
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you so much for the amazing feedback! We are thrilled that you had a great experience with our service. We truly appreciate your kind words and look forward to serving you again in the future.”


Verified
5/5

2024-04-06

Great service

"Exemplary service and I will be back"

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Rep reply posted 2024-04-08
A rep from Contactsexpress.ca, KitsAlex, has responded:

“We are thrilled to hear that you had a great experience with our service! Thank you for taking the time to share your feedback. We look forward to serving you again in the future.”


Verified
5/5

2024-04-05

Great delivery time

"I was actually shocked when my contacts arrived a day after I ordered them! Good prices too! "

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Rep reply posted 2024-04-08
A rep from Contactsexpress.ca, KitsAlex, has responded:

“We are thrilled to hear that you had such a positive experience with us! Thank you for choosing Contactsexpress.ca for your contact lens needs. We are glad that you found our delivery time fast and our prices affordable. We look forward to serving you again in the future!”


Verified
5/5

2024-04-05

Such a simple ordering proce

"So easy to order the process was very simple and user friendly "


Rep reply posted 2024-04-08
A rep from Contactsexpress.ca, KitsAlex, has responded:

“We are thrilled to hear that you found our ordering process to be simple and user-friendly! Thank you for taking the time to share your positive experience with us. We appreciate your feedback and look forward to serving you again in the future.”