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Product & services pricing
4.13/5
Chance of future purchase:
4.28/5
Shipping & packaging:
4.36/5
Customer service:
4.21/5
Return/Replacement policy:
4.08/5


Verified
5/5

2024-04-19

Amazing work

"I had buy a glass and it’s amazing as my expectations "

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Rep reply posted 2024-04-19
A rep from Contactsexpress.ca, KitsAlex, has responded:

“We are thrilled to hear that you are enjoying your glass purchase! Thank you so much for the glowing review and for choosing Contactsexpress.ca for your shopping needs. We truly appreciate your support and hope to serve you again soon.”


Verified
5/5

2024-04-19

great service

"...chat ai not great, but agent came in and helped"

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Rep reply posted 2024-04-19
A rep from Contactsexpress.ca, KitsAlex, has responded:

“We're thrilled to hear that you had a great experience with our agent! Thank you for your feedback and for giving us the opportunity to assist you. We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-04-15

Always on-time!

"My contacts always arrive in the time promised."


Rep reply posted 2024-04-15
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you so much for the fantastic 5-star review! We are thrilled to hear that your contacts always arrive on time as promised. Your satisfaction is our top priority, and we appreciate your support.”


Verified
5/5

2024-04-18

Very Satisfied

"Lenses arrived as described and within a a few days. No concerns."

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Rep reply posted 2024-04-19
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you so much for your positive feedback! We are thrilled to hear that your lenses arrived quickly and as described. We truly appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-04-18

So easy!

"Easy and efficient to order contacts. Love that they are delivered to my house"


Rep reply posted 2024-04-19
A rep from Contactsexpress.ca, KitsAlex, has responded:

“We are thrilled to hear that you had such a positive experience with us! We truly appreciate your feedback and are delighted that you found our ordering process easy and efficient. Thank you for choosing Contactsexpress.ca for your contact lens needs.”


Verified
5/5

2024-04-18

Fast delivery

"I ordered contacts on a Sunday, they processed them Monday morning and by Tuesday evening they were at my door "

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Rep reply posted 2024-04-19
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you so much for the amazing 5-star review! We are thrilled to hear that your contacts arrived quickly and that our service exceeded your expectations. Providing fast delivery is always our priority, and we're so grateful for your positive feedback. Thank you for choosing Contactsexpress.ca!”


Verified
5/5

2024-04-17

Delivered as ordered

"It was very easy to reorder my contacts and they came quickly. "

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Rep reply posted 2024-04-19
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you so much for sharing your positive experience with us! We are thrilled to hear that your contacts were delivered quickly and that reordering was a breeze. We appreciate your feedback and look forward to serving you again in the future.”


Verified
5/5

2024-04-17

Easy as usual

"Everything was good !!
Thanks !
"


Rep reply posted 2024-04-17
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that your experience was easy and everything was good. We truly appreciate your support and look forward to serving you again soon!”


Verified
4/5

2024-04-16

Great

"Great
Fantastic
Wonderful
Good
"


Rep reply posted 2024-04-17
A rep from Contactsexpress.ca, KitsAlex, has responded:

“We're thrilled to see your positive feedback! Thank you so much for taking the time to share your experience with us. We appreciate your support and look forward to serving you again soon.”


Verified
5/5

2024-04-16

Fast and good price

"Always receive my shipment fast and in good shape !"

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Rep reply posted 2024-04-16
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you so much for your 5-star review! We are thrilled to hear that your shipments always arrive quickly and in good condition. We appreciate your support and look forward to serving you again in the future.”


Verified
2/5

2024-04-16

Not really a discount

"I can get my contacts at my optometrist for the same price. I thought purchasing on line would be a better deal. "


Rep reply posted 2024-04-16
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you for your feedback. We understand that you expected a better deal purchasing online compared to your optometrist’s office. We take your feedback seriously and we’re committed to providing competitive pricing for our customers. We will investigate this matter and reach back to you as soon as possible with a better deal that meets your expectations. We appreciate your patience and understanding in this matter.”


Verified
5/5

2024-04-15

Awesome!

"Great transaction, they arrived super quick and great quality! "

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Rep reply posted 2024-04-16
A rep from Contactsexpress.ca, KitsAlex, has responded:

“We're thrilled to hear that you had an awesome experience with us! Thank you for sharing your positive feedback and for choosing Contactsexpress.ca for your eyewear needs. Enjoy your new contacts!”


Verified
5/5

2024-04-15

Great product!

"Great product fast shipping!"


Rep reply posted 2024-04-15
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you so much for the fantastic review! We're thrilled to hear that you love our product and that the shipping was fast. We appreciate your support!”


Verified
5/5

2024-04-14

Easy Reordering

"The prices are comparable and it makes it so easy when my prescription is stored and I can just hit reorder. Thank you!"

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Rep reply posted 2024-04-15
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you so much for the amazing 5-star review! We're thrilled to hear that you find our reordering process convenient and our prices competitive. We truly appreciate your support and look forward to serving you again soon!”


Verified
4/5

2024-04-13

Great product and price.

"Easy to order and great prices. The delivery time was a little longer than I had anticipated, so I will order again before I run out. "


Rep reply posted 2024-04-15
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you for your feedback! We're thrilled to hear that you loved our products and found them at great prices. We're always looking to improve our delivery times and appreciate your understanding. Looking forward to your next order with us!”