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Product & services pricing
4.12/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.38/5
Customer service:
4.22/5
Return/Replacement policy:
4.13/5

Verified
4/5

2024-04-13

Great product and price.

"Easy to order and great prices. The delivery time was a little longer than I had anticipated, so I will order again before I run out. "


Rep reply posted 2024-04-15
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you for your feedback! We're thrilled to hear that you loved our products and found them at great prices. We're always looking to improve our delivery times and appreciate your understanding. Looking forward to your next order with us!”


Verified
5/5

2024-04-13

Great Experience

"Ordering my contacts was easy and they were delivered quickly. Thanks!"

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Rep reply posted 2024-04-15
A rep from Contactsexpress.ca, KitsAlex, has responded:

“We are thrilled to hear about your positive experience with us! Thank you for choosing Contactsexpress.ca for your contact lens needs. We appreciate your feedback and look forward to serving you again in the future.”


Verified
5/5

2024-04-12

Always on time

"Super fast delivery. I'm ordering from contactsexpress for years and never been desappointed."

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Rep reply posted 2024-04-15
A rep from Contactsexpress.ca, KitsAlex, has responded:

“We are thrilled to hear about your positive experience! Thank you for being a loyal customer and for choosing Contactsexpress for all your contact lens needs. We truly appreciate your feedback and look forward to serving you for many more years to come.”


Verified
5/5

2024-04-12

Amazing!

"Fantastic service & fast shipping"

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Rep reply posted 2024-04-15
A rep from Contactsexpress.ca, KitsAlex, has responded:

“We are so thrilled to hear that you had an amazing experience with us! Thank you for taking the time to share your positive feedback. We truly appreciate your support and we look forward to serving you again in the future.”


Verified
3/5

2024-04-12

Did my eyes get bigget

"Suddenly paying $10 more compared to last year "


Rep reply posted 2024-04-12
A rep from Contactsexpress.ca, KitsAlex, has responded:

“We value your business and want to ensure that our services remain affordable for you. Our team will review your account and reach out to you shortly with a better deal. We appreciate your patience and understanding in this matter. Please feel free to contact us if you have any other concerns or questions.”


Verified
5/5

2024-04-12

Very good service

"It's very easy to do purchase with your company. "


Rep reply posted 2024-04-12
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you so much for your fantastic review! We are thrilled to hear that you had a great experience shopping with us. We strive to make the purchasing process easy and convenient for our customers. We truly appreciate your support and look forward to serving you again in the future.”


Verified
1/5

2024-04-12

Expensive

"Very expensive. Price has increased a large amount within the past few years.
"


Rep reply posted 2024-04-12
A rep from Contactsexpress.ca, KitsAlex, has responded:

“We value your business and want to ensure that our services remain affordable for you. Our team will review your account and reach out to you shortly with a better deal. We appreciate your patience and understanding in this matter. Please feel free to contact us if you have any other concerns or questions.”


Verified
5/5

2024-04-11

Great price

"Fast shipping , same quality as the eye doctor . Pleasantly surprised "

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Rep reply posted 2024-04-11
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you so much for the amazing 5/5 star review! We are thrilled to hear that you had a great experience with us and that you found our products to be of the same quality as what you would get from the eye doctor. We appreciate your feedback and look forward to serving you again in the future.”


Verified
4/5

2024-04-11

The experience was better when you didn't bombard me with review requests daily

"Please see above I get 10 emails a week from you regarding this "

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Rep reply posted 2024-04-11
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you so much for your feedback! We truly appreciate your support and will make sure to adjust our review request frequency to enhance your experience with us.”


Verified
5/5

2024-04-10

fast shipping

"was pleased to get the contacts shipped promptly"

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Rep reply posted 2024-04-10
A rep from Contactsexpress.ca, KitsAlex, has responded:

“We are thrilled to hear that you received your contacts quickly and were pleased with our fast shipping! Thank you for choosing Contactsexpress.ca for your vision needs.”


Verified
5/5

2024-04-10

Great Service

"! My order got here very quickly!"

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Rep reply posted 2024-04-10
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you so much for your amazing 5/5 star review! We're thrilled to hear that you had a great experience with Contactsexpress.ca and that your order arrived quickly. We appreciate your support and look forward to serving you again in the future!”


Verified
5/5

2024-04-10

Quick and easy!

"It was fast and easy, and I’m very happy with my products a very comfortable eye contact lens "

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Rep reply posted 2024-04-10
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you so much for the amazing review! We are thrilled to hear that you had a quick and easy experience with us and that you are happy with your comfortable contact lenses. Your feedback is greatly appreciated, and we look forward to serving you again in the future!”


Verified
5/5

2024-04-10

"Best online site for contacts! :) "


Rep reply posted 2024-04-10
A rep from Contactsexpress.ca, KitsAlex, has responded:

“Thank you so much for the amazing review! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future!”


Verified
5/5

2024-04-10

Thank you

"I appreciate your reliability to deliver when needed"

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Rep reply posted 2024-04-10
A rep from Contactsexpress.ca, KitsAlex, has responded:

“We are so thrilled to hear that you had a great experience with us! Thank you for choosing Contactsexpress.ca for your delivery needs. We appreciate your kind words and we look forward to serving you again in the future.”


Verified
5/5

2024-04-09

My GOTO for Contacts!

"The Easiest, Fastest and Reliable way to order my Contacts. I never go elsewhere."

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Rep reply posted 2024-04-09
A rep from Contactsexpress.ca, KitsAlex, has responded:

“We are thrilled to hear that Contactsexpress.ca is your go-to for ordering contacts! Thank you for your kind words and for choosing us as your trusted source. We look forward to continuing to provide you with the easiest, fastest, and most reliable service for all your contact lens needs.”