"I am so upset with this company as I have purchased a $2,400 outside furniture set and there was a missing back cushion on delivery. I reached out to the delivery service and Coleman Furniture and they did not do anything about it. I would not recommend them at all if you are looking at buying furniture. If something is missing in your order, they will not replace it! "

"I had ordered the wrong height stools by mistake. I immediately noticed my mistake the same day I ordered them & attempted to cancel. To my surprise the order was shipped out the same day! Normally this would have been delightful, however this posed a bit of a problem trying to have them shipped back without paying an additional cost. Initially customer service gave me their standard response regarding their return policy and wasn't offering much to resolve the issue. However, after further explaining the issue and my request for them to assist with shipping the items back so I could re-order the correct ones, they came through and properly handled the situation. I always feel that it is important to treat people with respect no matter how upset you may be which is how I conducted myself. I will say the customer service team also did the same. Although we didn't see eye to eye initially, we were able to come to a resolution that I was satisfied with. I would also like to mention the stools I received were beautiful & great quality. I have reordered the correct ones and can't wait to receive them. Thank you! "

"Great customer service and extremely helpful"

"I am very pleased with the quick responses and updates from the Customer Service Department. My only issue is with delivery delays."

"I have ordered several pieces from Coleman. The furniture is quality furniture and the prices are great. East to assemble too."

"Had a little trouble placing order online. I called and received GREAT customer service. Staff was friendly, knowledgable, and fast. I haven't received my order yet but I don't foresee any issues. "

"The furniture are quality, looks classy, polish and finishing is excellent. Many varieties of furniture's, gives good look to home."

"I was able to locate two lamps that every place was sold out of. The lamps were exactly what I wanted. Service was great and shipping was fast. I would definitely order from them again."

"Great prices free shipping"

"Disappointed by the fact I was told I would get $150 discount and it was only $50. So I did not get the piece of furniture the discount was for. Can get it cheaper elsewhere. The free delivery and set up will save some money."

"My first shipment showed no progress whatsoever. I was contacted by the order support services and they had arranged for another shipment to be sent. While I had to wait longer, the results were terrific. "

"Site was easy to navigate. Products good."

"Fast easy and great selection of products "

"Not even exaggerating when I say, this may have been the most helpful customer service I've ever received. I received a broken piece during. delivery and Coleman were insanely quick to right the wrong. They paid for the broken part as well as the shipping. They had great updates for everything and always kept me in the loop. Great service and great company!"

"I order the TOV Bajo desk. Delivery was quick, but when I received it, it was damaged. I worked with customer service and they immediately sent a replacement. Unfortunately, the replacement desk was also damaged. Customer service sent out a second replacement desk and that was also damaged. After realizing it probably was impossible to get a mostly assembled desk delivered to me undamaged via Fedex, I requested a refund, Even though I wasn't able to get the desk, I appreciate the speedy response, problem-solving of the customer service representatives that I corresponded with."