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1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
1.25/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-05-29

Everything We Hoped For!

"My husband and I have been couch hunting for about 2 years (probably actually longer) because we have been extremely picky. We had a lot of criteria we were trying to fill: midcentury design, reversible chaise, back cushions that were not attached and washable, not too large for our small space, firm cushions, but also not breaking the bank. We were super nervous about ordering a sofa sight unseen, especially if there were going to be restocking fees and returns were not super simple, but this sofa miraculously checked all of our boxes. It also arrived 2-3 weeks earlier, which was a pleasant surprise, and the delivery company did a great job. Time will tell how long it lasts but for now, we are so pleased and are now already looking for other pieces from Castlery! "

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Verified
5/5

2022-05-28

Fabulous!!!

"Love the set! Exactly what I was looking for!!!"

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Verified
5/5

2022-05-28

Great delivery process

"Delivery guys were courteous and professional. Furniture is sturdy with hood hardware"

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Verified
4/5

2022-05-28

Wonderful couch!

"I have been a little nervous waiting months and months for a couch we have never seen in person, but it finally arrived and it is a great couch. I love the aesthetic, the light color really brightens up our room, and it is oh so comfortable. Finally a modern style couch that both looks and feels great. It doesn’t look slouchy and sloppy like most comfy couches do. I’m very happy with the Dawson sectional. Took a star off because it took so dang long to get it. "

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Verified
5/5

2022-05-27

Perfect small space table!

"Solid; great delivery service; beautiful wood!"

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Verified
1/5

2022-05-26

Not a fan, customer service lacking!

"Not only is the couch just really uncomfortable, but the customer service is just awful. And they charge to change the delivery date. Even Bobs Discount Furniture has better policies than That! "

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Verified
5/5

2022-05-26

Beautiful statement piece!

"I looked for months for the perfect sideboard for our entryway and had this one at the top of my list for the entire search. It looks beautiful and frames our entryway better than I even imagined. It was packaged very well and was in perfect condition upon delivery. Can’t wait to style it and show it off. "

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Verified
5/5

2022-05-26

Quick delivery

"Nice fit to our home! Seems it will do what we need it for! "

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Verified
5/5

2022-05-25

Absolutely ADORE

"The Harper TV Stand is everything I could have wanted and MORE. Great quality and gorgeous.
There was no delay from the delivery expectation stated when I placed my order and delivery itself was a breeze - the piece was brought right up to my apartment and set down where I requested. Will always check Castlery for future purchases!
"


Verified
5/5

2022-05-25

seb bench

"perfect bench to go with my Seb table. It comes with a cushion so it's very comfortable and can't beat the price. Great quality as usual. love my purchase! "

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Verified
4/5

2022-05-22

Review of my purchase

"The sectional sofa is beautiful, and I like the modern design. The only problem is the sofa is not comfortable. The sofa cushion is hard. The service of the transportation company was excellent."

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Verified
5/5

2022-05-21

High quality and easy

"Delivery was excellent, and I love these couches. Cozy, modern and so versatile. Can’t wait to move in to our new place and use them!"

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Verified
5/5

2022-05-21

Perfect couch, amazing color and comfort!

"Love this couch and ottoman! It’s perfect for our family. Color is exactly as expected. Sofa was a little low profile for our room so some new sofa feet and it is perfect! Shipping was seamless. Paid extra for white glove service but totally worth it! "

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Verified
2/5

2022-05-21

Pending

"I purchased a dining table and chairs for my son's family and the mechanism to allow the table to extend is not working. My son has emailed customer service and depending on the resolution the review may change. "


Verified
5/5

2022-05-21

Exceptional Customer Service

"I needed to return a bench that I purchased because sit did not fit my living space. Brooke was very kind and responded fast. There were no issues returning the item and it was a seamless process. "

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