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1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
1.25/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-06-10

Great deal

"I love the walnut desk and the rugs that castlery has! "

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Verified
5/5

2022-06-09

We absolutely love this table & chairs!

"The table and chairs we ordered came in only two packages and required only 15 minutes to assemble! The product itself is great quality and lightweight. We love the chairs and they are extremely comfortable! I would 100% recommend this company & product to anyone. "

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Verified
5/5

2022-06-09

Great Service, Great Product

"My experience from start to finish with Castlery has been great. Their website is easy to navigate and allowed me to find the couch of my dreams. Pictures were true to product which was a great sense of relief when ordering online. The couch also came over a month ahead of when it was expected which is always a great surprise. The group they used to deliver the couch was professional and very polite during the process.

I highly recommend castlery for your online furniture shopping needs!
"

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Verified
1/5

2022-06-07

Couch causes actual physical pain

"The couch is so insanely hard my body has been sore from sitting on it and I can barely move my neck. I feel deceived bc that’s not clear. The return window is so short and you have to pay 20%. Such a disappointing company when so many other couch cos offer a better product and are also more customer friendly. "

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Verified
5/5

2022-06-06

Good quality products

"Experience with Castlery is close to perfect. They have such a good quality products which requires minimum effort for assembly. Purchased dining table, and I could fix it by myself within an hour and the beautiful thing is chairs didn't require any assembly.
Drawback is shipping delay. Had to wait 6 months to get the product shipped. And during shipment, one chair broke and now I have to wait 3 more months for replacement.
"

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Verified
5/5

2022-06-05

Lovely

"We absolutely love our new table. The color is beautiful and has such as nice finishing. The table was extremely easy to assemble and the delivery was fairly easy and convenient as well.
"

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Verified
5/5

2022-06-05

Beautiful piece looks even better in person

"The lily sideboard i purchased is beautiful. Delivery was easy and convinent, i got it faster than other pieces I ordered from other furniture stores."


Verified
5/5

2022-06-04

Great experience—

"Very happy I took a chance on a company I had not previously heard about. We love our new sectional for our loft area. Castlery shipped quickly and kept you informed on the whereabouts of your order and next steps to expect."

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Verified
5/5

2022-06-03

Even better in person!

"We had been looking at the Owen sectional with chaise for several months. We kept going back to it while looking at other sites. We finally decided to order it, and we couldn’t be happier! Not only did it arrive a month earlier than stated, but it is gorgeous!!! The craftsmanship is amazing and it took about 5 minutes to set up! Love the natural wood frame and legs and the fabric is perfect!!! Super comfortable too!"

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Verified
5/5

2022-06-03

Dining set

"The table and chairs arrived nicely packaged. After inspecting everything it was without flaws. Easy to assemble and looks beautiful.."

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Verified
5/5

2022-06-02

Love our new table!

"Timeline given from ordering to delivery was correct. Scheduling delivery was easy and table was placed (unassembled) in room of choice. Table was easy to assemble and looks great! Very happy with my purchase and would order from Castlery again."

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Verified
5/5

2022-06-01

Amazing quality! Great craftsmanship!

"I got a seb bed nightstand set. They are absolutely gorgeous!! Very thick solid wood with delicate finish. Details such as the hardware are well taken care of."

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Verified
4/5

2022-05-31

Pretty good but hard to contact

"I love my Castlery furniture, and the delivery process was relatively smooth. EXCEPT that their third party delivery company has changed to only deliver to my area (i.e., Manhattan) on Wed-Fri, which is days I am not home from work. They are pretty difficult to contact and to get an authorization for a drop off instead of a white glove delivery service. Other than that, it was a good experience. "

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Verified
5/5

2022-05-30

Walnut - coffee table and tv stand

"Great color match in my living room! We have a marble floor and are thinking to go with wood made furniture, finally we found you."

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Verified
4/5

2022-05-30

Love my new dining table set!

"I love my new Seb table and chairs and the Seb bench for extra seating. The quality is great and if his exactly as pictured. The table was delivered first and the chairs about two months after my order was placed which was earlier than both were expected. My only complaint would be the white glove treatment which was expensive and unnecessary. I paid $150 for them to take the chairs out of the boxes. There was literally nothing to put together. And the table took them 5 minutes. I’m very disappointed that I wasted that money but very happy with my purchase."

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