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Product & services pricing
4.32/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.25/5
Customer service:
4.50/5
Return/Replacement policy:
3.61/5

5/5

2021-08-20

new hot tub cover

"Nice cover! order number 124246"

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5/5

2021-08-11

Great customer service

"Good customer service from the company. Responsive to all questions. Cover looks great! "

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5/5

2021-08-10

Beyond nice view from my window....

"I am totally thrilled with my spa cap! The cover is older and splitting- looks awful and is probably leaking heat too. Since there is such a materials shortage across the country I was concerned about how long it would take. My spa cap came in just a few weeks and completely transformed the look of my spa. It is the view from my kitchen window and I am beyond relieved to have it improved. The cap fits perfectly, is easy to pull on and off and is helping the old, ripped cover retain heat. I will absolutely be ordering a new spa cover from Beyond Nice as well. I honestly could not be happier with this purchase."

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5/5

2021-08-03

Cover really IS Beyond Nice!!

"I was told about Beyond Nice by a nice man who works in the pool/spa business. The ordering was super easy and the price was also Beyond Nice! I was kept up to date on the status of my cover with emails. In less than 2 months my cover was delivered. It fit PERFECTLY!! We love it! Thank you Beyond Nice!"

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5/5

2021-07-30

Great first experience

"The website was very helpful in building out the cover, and after the order was completed, they checked to make sure everything was correct and provided extra recommendations. The cover arrived without damage, and overall a very smooth purchase process. "

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5/5

2021-07-30

Very Nice Cover!

"This is a great company who makes a great product! They also keep you informed as you wait for the cover to be made and delivered. Can't say how happy we are with our new cover! Huge improvement over the prior one that came with our spa purchase. "

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5/5

2021-07-13

nice product great service would buy from again!!!!

"took a little longer to get order due to pandemic, but worth the wait...nice product.."

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5/5

2021-06-30

Thank You Beyond Nice!

"I was very impressed with the customer service.

I placed my order and then had some questions. I sent an email and Sandy G. replied right away and helped me to correct my order. She put my order on hold until I could confirm my measurements and as soon as I emailed the corrections Sandy processed it.

My expected delivery time was 6 to 8 weeks which was a little distressing since my old hot tub cover skin was almost unusable, but once I confirmed the measurements the skin was on my doorstep in a week!

My new skin is terrific and fits perfectly.

Thank you Beyond Nice!

Alison
"

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5/5

2021-06-24

STELLAR Customer service…….

"Absolutely LOVE this cover, high quality and fits like a glove.
GREAT COVER,GREAT SERVICE! This cover is by far better than the original. The material is thicker, the cover fits better………
The cover was made for our spa based on our measurements and was delivered on time as promised. The materials appear to be top quality and it was easy to install. Delivery tracking was provided and we tracked it all the way to my address………….
Absolutely > Home Run *****STARS
"

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5/5

2021-06-03

Great cover

"The staff was really friendly and easy to work with. The cover came on time and fit great. All I can say is they do a great job!!!!"

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5/5

2021-05-23

styrofoam

"excellent customer service, ive ordered two styrofoam pieces for my hot tub, they fit perfect, i am very happy..."

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5/5

2021-05-09

Very nice

"Thank you so much for the cover. I’m happy to support a business that makes products in the USA. It looks great and fits perfectly "

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5/5

2021-02-05

Good Quality, Efficient and Prompt

"This was a great experience. The cover criteria selection was very thorough and informative. Choices I did not understand were described in detail which really helped me purchase EXACTLY what I wanted and needed. The new color I chose looks great on my spa and is high quality. Very lightweight keeping the internal temperature consistent and assuring my evening soak is pure pleasure. I actually think the quality is better than the Jacuzzi brand cover that came with my Jacuzzi spa. It was custom made and delivered promptly (about 3 weeks from my online order) to the west coast. Any questions I had were also promptly answered by customer service. I plan to order from Beyond Nice again when/if I need a replacement."

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5/5

2021-01-14

Love my cover!

"This is my second cover from Beyond Nice. The first cover I bought 6 years ago was damaged by a tornado. I called to order a replacement and they still had my measurements so reorder was simple. Very helpful and professional. Cover is perfect and very well made. Hope this one last just as well as the last one except for the tornado lol!"


5/5

2021-01-12

Best ever hot tub cover!

"We love our new cover, great service and product!!!"

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