"Purchased a Thermaltake Northbridge Chipset cooler from them. Got free shipping and it arrived in perfect condition about a week after it shipped. No problems here! Would recommend them!"
"The things I find here I can't find anywhere else for better prices. Their shipping is low-cost, and they have a Zip-Code relevant shipping calculator right in the shopping cart. Great company, and equally great website."
"Website is easy to use, Items were as described and received quicker than expected. Would gladly do business with again.
Only thing against, was i placed an order at 5am, within an hour of them opening the box had already been processed. I had called wanting to add on an item,and if not would cancel and redo my order. The cashier added on the extra item, and promised if the item coulndt be added to the box to give me free shipping.
"
"Here is my experience with, not including phone messages to, Best Byte:
From: Bestbyte Computers [mailto:****@****]
Sent: Thursday, December 01, 2005 10:43 PM
To: ****@****
Subject: Order Comments for Order # 391594
Customer/ Order Details: Web confirmation Number : 391594 Billing Information: Donnie Fair Baltimore, MD, 21230 ***-***-**** ****@**** Order Comments: Your ad on pricewatch said to enter code "PWST8" for free shipping however I don't see where to do that. Please send me an updated invoice to reflect the free shipping promotion or please cancel my order.
From: ****@**** [mailto:****@****]
Sent: Friday, December 02, 2005 7:26 PM
To: Donnie Fair
Subject: RE: Order Comments for Order # 391594
Dear Donnie,
The promotional code was already applied automatically to your order and is valid. Promotional codes may also be entered manually in the shopping cart using the field labeled ‘promotional code’. The default U.S.Postal Service shipping option was offered to you at no charge. You chose instead the more costly UPS ground service, which is not discounted by the coupon. This order has already been shipped via your chosen ship method and cannot be cancelled.
We appreciate your business.
Best Byte
From: Donnie Fair [mailto:****@****]
Sent: Friday, December 02, 2005 6:37 PM
To: ****@****
Subject: RE: Order Comments for Order # 391594
This is a fairly ambiguous way of handling shipping charges. Given that I made every attempt to make sure that my order was processed correctly, and given the fact that your attention was not given to my order until after it shipped, I will follow up with American Express to dispute the charge from Best Byte in its entirety and refuse delivery of the product.
I appreciate your taking the time to explain to me the circumstances surrounding my order and will take a position to avoid any further dealings with Best Byte.
Thank you.
DF
From: ****@**** [mailto:****@****]
Sent: Monday, December 05, 2005 10:05 AM
To: Donnie Fair
Subject: RE: Order Comments for Order # 391594
Dear Donnie,
If you had questions the correct thing to do would have been to confirm discounts before placing the order. You explicitly affirmed purchase of the items at the stated price. The order was then immediately sent out in good faith via your chosen ship method. You sent separate communication asking us to change the order which is not reasonable. Refund will be granted for any returned items but service charges paid to UPS on your behalf are not refundable and will be collected regardless.
We appreciate your business.
Best Byte Computers
"
"Edit: The situation was straightened out.
Their free shipping promotions are sometimes confusing."
"The website for this company is at: http://www.bestbyteinc.com/
The review page has the url incorrect, but the physical address if the same.
I placed the order on Sun night. Received shipment on Thursday. Standard shipping. Noticed one cable was missing. I ordered two, only got one. Tried calling, but couldn't get ahold of anyone. Emailed their cust service once, and got email saying the item was shipped, and got the item 3 days after emailing them. No questions, no fuss. Friendly email, great prices."
"Excellent price and excellent product
Arrived on time!
"
"Great Prices, Fast Delivery Will use again!I love Best Byte but resellerratings sucks!"
"Excellent transaction, item promptly shipped and received, very good prices, all items were carefully packaged and there was no damage.
I will definately order from this company again without hesitation."
"Excellent and speedy service at a great price. Well packaged and quickly delivered item. Good selection of items overall."
"Great deal, great service! I needed one small chipset cooler, and Best Byte had the lowest price plus a low shipping charge. Other stores wanted almost 1/3 more, with either a very high price but free shipping, or else a decent price combined with very high shipping."
"Ordered 4 3-pin extension cables and 6 ft. of C-strip rubber. My order was process and shipped within two hours of my order placement. Items arrived in 2 business days in excellent condition. Would recommend this company to anyone."
"Good service. Price was the best I could find. Ordered a complete Swiftec water cooling system, cpu, video and chipset blocks. An older cpu waterblock was out of stock and was replaced with the newer model. Received my order on time and everything was well packaged. I would order from them again."
"Oh c'mon! This store is one of the best. Their prices are close to the lowest, their shipping is very low, and their promptness can't get any better. I've ordered several times from Bestbyte, and each time has been awesome. I really can't say they could improve much. Their prices are already low, any lower & they might not be in business for too much longer.
So, if they got what you need, you can trust them for prompt, low shipping & excellent customer service.
These guys are gonna catch up to newegg.com some day."
"Incredible service/good deal/very fast... doesn't get better than that."