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Verified
5/5

2007-01-21

"I found Bestbyte computers through Google's Froogle service when I was searching for a power supply for my old Pentium 4 computer which has the special 6pin auxiliary power for the old Intel 850 chipsets with RDRAM. The PSU I was searching for isn't available at retailers or the major etailers due to it being phased out or discontinued by it's manufacturer, so I had the option of purchasing a generic $20 PSU for my old Pentium 4 machine, but I wanted a Tier 1 PSU with quality components that would last years alongside my old machine.

The item arrived in 3 days, on a Saturday (thanks USPS) and was packaged well to protect my merchandise. I highly recommend Bestbyte computers and I would do business with them again in the future.
"

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Verified
5/5

2006-11-22

"There was a minor problem with the Didigtal Meter I ordered and received. After emailing them about the problem they sent a reply suggesting a few different fixes. Tried them but didn't fix the problem, sent another email and they said return for replacement. No questions asked, very good about answering emails . After the order was placed it was received within three days sent through USPS. Not bad in my opinion. Wiil use this company again for computer parts purchases."

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Verified
1/5

2006-11-20

"VERY POOR SERVICE!!!! It took an email status request after not hearing from them and 8 days for the sales department to finally respond to me. In their response, they let me know that the item ordered was not available and they were requesting that I change my order to a more expensive model. At the time of the purchase, the item was "In Stock" and available for purchase!!! Needless to say, after such poor customer service I requested that they completely cancel my order."

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Verified
5/5

2006-11-03

"Actually made two purchases the same day. I messed up the Credit card information and received am email explaing the problem very clearly and giving a toll free phone number to call for assistance. They answered the phone on the second ring. I explained why I was calling and the service representative immediately corrected my information and then combined the two shipments lower my shipping costs. No hassle, no problem! A++ service!. Items arrived when they said they would, well packed and exactly what I ordered. Will definitely be shopping here again."

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Verified
5/5

2006-06-19

"I love reseller ratings. I checked here first as two sites had exactly what I wanted! The reviews of the other vendor were sooo venemous while bestbyte was quite acceptable so I ordered here and got ups tracking numbers the same day. The stuff came from Texas (I live in New Orleans) so it came by ground in 1 day. I will order from Bestbyte again!"

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Verified
5/5

2006-05-30

"Purchased a heatsink, fan and cables on Wednesday. They shipped Thursday and were received the next Tuesday via USPS. Everything was packed well with no damage. Excellent service, great prices and packaged very well. All around a satisfying experience with a vendor."

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Verified
5/5

2006-05-04

"Well, what can I say? BestByteInc has great prices, inexpensive shipping, and pretty fast shipping at that considering that they're located in Texas and I'm in CA. The products I ordered work great and at low prices you just can't beat. I plan to shop hear in the future. It just seems that too few people know of such a great place. "

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Ability to determine if a product was in-stock real time
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Verified
5/5

2006-04-11

"Excellent information on web site. Great prices on most lines of mechandise.Order entered and shipped promptly. All packaged securely and neatly. A pleasure to do business with. I've used them in the past and will continue to do so."

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Verified
5/5

2006-03-23

"BestByte has the best shipping rates I ever found, very affordable. Couple that with the best prices on many items I need. I was especially pleased this time because I suggested that BestByte carry some USB & 1394 port covers which only LCOM carried. BestByte ordered a big shipment from LCOM and I was able to order from BestByte at 15% less than LCOM. Your mileage may vary but I was very pleased with the response. Since I talked BestByte into buying port covers you might consider getting some. I want BestByte to remain strong so I can continue to get such great prices and service :-)

Thanks
"

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Is easy to do business with
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Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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Resolving problems
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Being easy to reach
Being knowledgeable
Making decisions on their own
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Verified
5/5

2006-03-22

" Excellent service, pricing, and Fast shipping with USPS. No problems whatever."

Detailed Review Benchmark + -
Pricing of products and services
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Verified
5/5

2006-02-04

"First rate service. Had a little problem with my order that originated on my end and they took care of it right away. Prices were excellent and my order was shipped quickly. Everything in the order was as advertised. I buy a lot of computer parts and although they have hard to find items I need, I wish they carried more as I enjoyed doing business with them. A+A+A+A+A+"

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Variety of brands and products offered
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Ease of ordering online
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Ability to determine if a product was in-stock real time
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Being updated on the exact date the delivery was sent
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Verified
1/5

2006-01-26

"Shipping is extremely slow. I ordered 4pin mini B USB cables. I readily admit that I mistakenly ordered the wrong kind of 4pin mini B cables. However, the first shipment was 5pin mini B cables, so I did not catch my mistake. Best Byte shipped another set, again very slow. Once again 5pin cables. The Arrogant sales person insisted that I was not counting the pins correctly. I finally asked for a refund and was chaged a 15% restocking fee AND an extra fee for "incorrectly reported receiving incorrect product". THEY were CLEARLY 5 pin connectors. I looked at them under a microscope to make sure.

Order at your own risk! I will deal elsewhere.
"

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Ease of ordering online
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1/5

2006-01-23

"Today I was placing my weekly orders and came across something I wanted from Best Byte Inc. I placed my order and paid through PayPal immediately. Later on, I received a refund stating “Message From Seller:
Incorrect payment amount. Invoice total is $7.17. Please reorder or resend the correct amount.”

I sent exactly what it told me to send. The invoice said:

Subtotal: $4.70
Tax: $0.00
Shipping & handling$0.00
Grand Total$4.70”

It still, at this moment, says this grand total on their website. I had chosen the included shipping (usps). When I asked them why they wanted to charge more, they said "It appears there is no ship charge on the order. " I think it makes sense there'd be no ship charge, when it's "included." Bait and switch? I don’t know, but what kind of company sends out their invoice, then rejects payment and asks for more? I’ve never had this problem with my 2 other primary companies, Acortech and Newegg.

I guess I'd recommend staying with the bigger companies that offer better service.
"

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Is committed to quality products and services
Is consumer focused
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Is easy to do business with
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Verified
5/5

2006-01-15

"Second time I have bought items from Best Byte, and both times have been a great online shopping experience. Fast and prompt order and shipping conformation, product was exactly as advertised on site, product arrived in correctly stated time frame and was packaged very well. Very good company to do business with--Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
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Overall quality of ordering process
Ease of ordering online
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Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
5/5

2005-12-31

"I've made a few purchases from this company over the past couple years and have never had a problem. Decent prices and prompt shipment."

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