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Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-05-11

"I just received my Nikon 24-70 2.8 lens. I wish that I could give Bedford Camera 6 Stars. I really went out on a limb using a seller for the first time with such a high ticket Item. Since their price was 100.00-200.00 dollars less then most I called to make sure it was in stock. Someone actually answered and said it was. I placed my order and received an email just a few hours later letting me know my package had been shipped. I did not pay for express shipping but two days later the package was at my door. What a treat!!!! Thank you Bedford Camera, you have a life long customer."

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Verified
5/5

2011-05-09

"Fair pricing. Good communication. Prompt shipping. Very satisfied with transaction."

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Verified
5/5

2011-05-05

"The sales associate at Bedford was very helpful when I called with questions before placing my order. He then called back after I placed my order to confirm that I didn't have any more questions and to let me know that the items would be shipped soon. The order was promptly shipped and arrived quickly. My experience with Bedford was very positive."

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Verified
5/5

2011-05-05

"I am a professional photographer and have ordered lots of equipment from various merchants, and I have to say that Bedfords BY FAR has the best customer service EVER! LOVE THEM! They have my loyalty forever!"

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5/5

2011-05-03

"I ordered a Nikon D3100 camera and lens from them after shopping around and finding they offered the best price. Two days after I ordered the camera, I was opening up the package at my home. Super Fast shipping even with the free shipping included. I have used the camera about a week now and it works great!! I knew the camera would fit my needs and Bedford helped fit my budget. A plus company. "

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Verified
5/5

2011-04-28

"My experience with Bedford Camera and Video has been a positive one. I talked with Sean over the phone to get some information on a potential order. They handle their calls profressionally and with courtesy. I since placed my order for a backordered camera from Fuji, and my inquries regarding order status have been responded to quickly. I plan on making more purchases from them in the future."

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Verified
5/5

2011-04-25

"Great customer service! Someone from the store called to confirm my order and then spent the time to answer my questions about other products. "

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Verified
5/5

2011-04-21

"Bedford Camera and Video was great. The item shipped quickly and in great condition. I called as I knew from other reviews that they would call if my billing and shipping address were different and had no trouble getting ahold of them or explaining why I was calling. The order shipped promptly and was the best price (and only store with availability) for the Nikon d7000. Great experience, I will be a repeat customer in the future."

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Verified
5/5

2011-04-21

"Ordered a Nikon body and two lenses, chose free shipping, still got everything two days later. Great price, well packaged, shipped quickly (especially considering free shipping), got tracking number via email same day as order, received exactly what I ordered. Best of all, there were no phone calls or emails trying to sell me a different model, accessories, extended warranties, etc."

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Verified
5/5

2011-04-21

"It's been difficult to find a D7000 body only, so when I saw Bedford had them in stock I was a little apprehensive - but those concerns were misplaced. They promptly called to confirm the order via phone, but pleasantly did not try to sell me any accessories or give me the runaround in any way. I received my order promptly, it was packed well and I am very pleased with the outcome."

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Verified
5/5

2011-04-19

"I recently purchased a Nikon Coolpix P500 Red from Bedford Camera and Video. I was concerned making a purchase from a seller that I had no knowledge about. The transaction went as smooth as possible and started with a phone call to confirm my order. Once confirmed, the camera was shipped priority and was in hand within about 2 days. That is what I call customer service! There has been no need for additional follow-up as the camera function just as it should. Overall, a very positive transaction and a great price on a great camera. Thanks, Scott"

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Verified
5/5

2011-04-03

"Good price and fast shipping. Bedford called me with a question about the order and the people there are very polite and knowledgeable about their products.
Overall this purchase was a very pleasant experience.
"

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Verified
5/5

2011-04-01

"Bedford Camera & Video above and beyond with their customer service!!!!!

I recently purchased a Nikon Coolpix S6000 camera online. The next day I had a message from Sean asking for me to call the store back to confirm my order. When I called back to confirm that I had placed the order (only place to every do this & I shop on line all the time) he informed me of a special that was taking place in the store which included a free camera case & memory card. Of course I accepted the free gifts, and just assumed that it would be some cheesy universal case & useless memory card. I was so pleased when my camera came, I ended up with an awesome camera with a Nikon case and a great size memory card.

I will be recommending all of my friends and family to check out Bedford's website for all of thier camera needs!!! I will also be back for all of my future camera or accessory purchases. Excellant customer service which is very rare these days!!!!!!!!!!!!
"

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Verified
5/5

2011-02-24

"I was very happy with the purchase of my Sony A55v, and how Bedford Camera handled the transaction They followed up with a phone call before shipping to check the order and were very friendly and shipping very quite. You have my business.I'm very satisfied with their service. They know how to treat a customer."

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Verified
5/5

2011-02-24

"Excellent Seller! I received everything in good time and conditions, they call you if they have any doubts about your purchase, and they are very kind. I really recomend them and I will do my purchases in the future with them."

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