"I placed order on 26 April 2007. I did not receive part of my order. Tried e-mailing twice to get status without success. When I called on 9 May 2007, I was notified that the items I did not receive were being drop shipped from in a couple days. Now, on 3 June 2007, still have not received the item. I was not notified when ordering that this item was going to be drop shipped. I would rate Auto Barn as "Fair". Not sure if I will use them again."

"according to online information, product was in stock and would ship in 1-2 days.

After no change in status on order tracking, I called customer service and was told the item was out of stock and was back ordered and it would be shipped in June. I requested cancellation of my order and confirmation of cancellation by email.

when I called the next day to see why I had not received the cancellation confirmation, I was told my order had been shipped and my credit card charged. Since I had cancelled the order, I placed my order with another company who ships within 24 hours and my order had already been reserved and has already been shipped. Now, I have 2 charges for the same thing on my card.

Also, the Product description did not give color, only a picture. Several emails were sent to find out the actual color of the product only to get all other information except for the color.

This was my first (and last)time to order from Auto Barn."

"We had a HORRIBLE experience with this seller. They had an incorrect part listed on their website under the "parts lookup". We ordered this part for our van and it did not fit our van. We called for a return and we had to ship the item back at our cost. Even though this was clearly a mistake of autobarn.com they did not refund any of our shipping amount. They also did not return a phone call to their customer service line.

We were very disappointed with the entire experience and will never use this seller again."

"Extremely slow to send out product. The day I was hoping to get my package, I get an email saying it was just sent out that day. Do not use unless you have a lot of time to wait around!"

"Easy to use web page, informative updates via e-mail and fast delivery times."

"Fast Shipping...order received within 4 days! Item was packed well and as promised."

"This is my first order at this site. Auto Barn has certain things that JC Whitney doesd not have."

"It was easy to order although, you say items usually ship in 1 to 2 days,mine took 3. I paid for 2nd day shipment,my item went out on friday so now it will take a total of four days to receive it bad timing."

"Slow shipping and expensive for the like of products compared to other retailers. Only reason to proceed was other retailers were out of stocks for the Toggle Switch that I needed."

"I can't believe how my rating got mixed up with Central Computers, I used the link sent by email from Auto Barn to rate my recent purchase and got my rating ending with Central Computers, any how this purchase was pending for 5 DAYS, payment took 5 seconds how convenient for them. Emailed them and got the feedbacks about shipment and finally with a tracking number, still waiting for arrival, will update you when it arrives. "

"Product as described. Arrived promptly and in good condition.

Would have liked the option of slower shipping for lower cost."

"This item came through Amazon.com. I thought I was going to get free super-saver shipping -- instead, my order was parceled out to 4 different merchants, each of which added a separate shipping charge. I am refusing delivery of all merchandise and will be expecting a full refund. I have already purchased the items locally and no longer need them."

"The order i made on behalf of a relative was the first I've made from overseas and unfortunately wasn't the most successful, the reason being is it's taken over a month to get confirmation regarding shipment and when i sent numerous emails to find out the delivery date the most recent emails were not replied to. So because of this i hope your consider removing the cost of the delivery charge considering the length of time my relative has had to wait to complete the work done on his vehicle. I would like to order from you in the future but need to be assured this would not happen again and if it did due to events out of your control that i would be kept informed on a regular basis.

Yours sincerely,

David Lloyd"

"wonderful experiance will be shopping again soon. fast shipping, felt safe with this transaction"

"Excellent service! I placed my order through Amazon.com. One wiper came from Auto Barn, the other came directly from Amazon. Go figure. I still am waiting on the wiper from Amazon and they shipped two days earlier than Auto Barn."