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Product & services pricing
2.09/5
Chance of future purchase:
1.25/5
Shipping & packaging:
1.57/5
Customer service:
1.67/5
Return/Replacement policy:
1.25/5

1/5

2023-04-04

more than a week to prepare shipment.

"I have placed an order for a dishwasher part. after 3 weeks I had to cancel and ask for a refund. I have contacted the company for over a week. Every time the answer was the part is being prepared for shipment & yet, there was no shipping or tracking info being sent. I had to purchase the part somewhere else. "

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5/5

2023-04-04

Very pleased with the product and the price.

"Easy to order, very fair price and exactly as the original."

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2/5

2023-04-01

Wrong size

"Ordered a deli drawer cover for my Kenmore elite refrigerator . When ordering, there are no size specifications given but it stated that LG parts would fit Kenmore fridges. The part arrived and was about an inch shorter than needed. Would have saved time and money if the size specifications were in the details of the product."

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1/5

2023-03-28

I ordered parts for my refrigerator I got invoiced the proper parts

"I got invoiced the right part numbers on receipt but what I received was not the part number. I need the parts not a refund but the instructions were to send back for refund then buy the right parts. In my situation I ordered the right parts but got sent complete different part numbers they don’t fit so in fear of ordering right and receiving wrong with no response to my email I would rate my whole experience a failure. So better luck to everyone else."

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3/5

2023-03-28

Shipping

"I ordered part on 3-22 and paid for advertised 2-3 day Fed Ex expedited delivery. On 3-24 part was shipped UPS 3 day select. Item had no movement by UPS until 3-27. I could have picked regular shipping for half the price and received same service. "

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5/5

2023-03-27

Easy and simple

"Was able to find the exact match for a replacement. Very happy I found this site to replace a broken fridge door retainer. Fast shipping options made it convenient."

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2/5

2023-03-23

Not pleased!

"The part I ordered was not the part pictured so I have to return the item. When I did order the right part they don't let you know ahead of time that it's back ordered and they have no idea when I would receive the correct part."

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5/5

2023-03-22

Perfection - every single aspect from listing to delivery

"Terrific service - listing had the right images to check the part was correct. Great prices, super shipping. And followup! "

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1/5

2023-03-20

Part was damaged and clearly a used part

"On Thursday March 9th, I ordered a cover plate for my Whirpool refrigerator and specifically paid for overnight delivery so that I could get the part before the weekend. According to your website, orders placed before 3pm ET are processed for next day delivery. I had ordered at 245pm ET. However, your order was not processed until Friday March 10th. Once I received the email on Friday to confirm the order, I called your office to cancel the expedited shipping, since you were not going to get it shipped on Saturday. It was impossible to reach anyone via phone or chat and therefore I had to wait until Monday (March 13th) despite paying extra for overnight shipping.

When I received the part, it was clearly a used part and/or poorly cared for in your storage. There were no problems with the
packaging but when I opened it, there is paint or something on the center screen as well as scratches all over the cover. I immediately emailed your company (March 13th) with pictures of the part. I am asking for a refund and nobody has gotten back to me within a week.
"

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5/5

2023-03-18

Oven igniter

"My repairman recommended you. Ordering was easy, price excellent and delivery fast. Oh, and the igniter worked."

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5/5

2023-03-17

Great

"On time and a fair price to boot"


5/5

2023-03-17

Exactly as presented

"Was relieved to find a $65 part for less than $8 on this site. The part (water valve for my washer) was delivered within a few days with standard shipping, and worked exactly as intended. I can now trust my washer to shut the water off when full and not overflow. Thank you AP365!"

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5/5

2023-03-17

They saved the day!

"I thought I was going to have to get a new dishwasher because the bottom rack I needed was over $300. But then I found Appliance Parts 365 and the bottom rack was only $75!

Shipping was super-fast and the part fit perfectly! I definitely recommend Appliance Parts 365 for all your appliance parts needs!

Thank you again!

"

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5/5

2023-03-16

Just what my old stove needed

"My range burners would smoke when I used them. I hated it because the smoke alarm would go off, scaring the cat and annoying me. I realized that the burner pans were totally burnt themselves and cracked and falling apart. I bought from you because you had the best price and had the pans that fit my range. I got them in just a few days. I got rid of the old pans (all four), cleaned where the pans sat and replaced with the new ones. What a difference! I had absolutely no problems with the whole process. I will check out Appliance Parts 365 next time I need to replace something. Thanks!"

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1/5

2023-03-15

Bad Experience

"They sell parts which they do not have and them make you wait forever. Just a fraud company. Do not buy from this company."

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