"My replacement part is plastic so I was thankful it was well packed and arrived looking new and safe. The shipping was fast and I am very pleased with the customer service. I didn't talk to anyone on the phone but having a clear rest to use website and a company that pays attention to details like follow up questions and shipping means that have good customer service. I'll be shopping with them again if anything else breaks. "
"I ordered light bulb lenses for my whirlpool double wall oven. Their prices are great and the part was a direct fit.
Responsive customer service and fast delivery "
"Exactly the parts I needed, at a great price!"
"They sent a refrigerator shelf with gray plastic trim instead of white trim. Still works, but not what was expected. "
"Good website with cross reference info to supco part. Well packaged with reasonably priced quick shipping and delivery! Good enough but then on top of that they followed up to make sure I received the part and it worked for me.,... Nice!
But then they wanted my invoice number and then they wanted me to do captcha, and then log in to post this and yeef.... You sent me the link to this "secure" site! I shouldn't have to do any of this crap!! You want feedback, don't make it so onerous!?!"
"Pump was shipped on time! Pump works great with easy install."
"I was able to find an OEM ice maker for the same price or less than an aftermarket part of unknown quality on Amazon. Thank you!"
"Perfect timing and delivery "
"Pretty sure it's a fake site. I ordered 4/4/23, still have not received as of 5/8/23. The link to the order in the confirmation email goes to a login page, once I login is says that says no orders are associated with my email. I paid with Paypal so hopefully I can get my money back through them. "
"This store was a great find for a HotPoint refrigerator condenser fan motor. Price was perfect and delivery was less than a week. The teachers lounge fridge is working with no squealing. Happy teachers make happy kids. Thank you. "
"My ordering experience was very easy the parts ordered were exact as listed. I will indeed order from them again. Thanks AP365!"
"Il a fallu que je paie la douane de 52 $ , ça élevé le prix de mon de la boîte de contrôle whirpool w11253231. Je n'avais pas été avisé de cela. "
"I received my order yesterday and the door tray was broken. I tried to call in to see what I needed to do to get it replaced and the automated system hung up on me. "
"I ordered parts on a Friday afternoon, requested and paid for "Overnight" shipping, and did not receive the parts until the following Thursday afternoon. Unacceptable timeframe when offering quick shipping. The parts were correct and worked. Customer service responded to my emails, but did not refund any shipping costs or attempt to rush the order."
"Ordered a flat top replacement burner from Sears, and it arrived in multiple pieces and poorly packaged. Appliance Parts 365 did a great job packaging and shipping this fragile item. "