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Product & services pricing
4.77/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.86/5
Customer service:
4.88/5
Return/Replacement policy:
4.77/5

Verified
5/5

2010-12-08

"We have been searching online for a great price on a Canon T1i DSLR camera bundle. Just after Thanksgiving, this offer came up and we took the plunge and ordered after seeing many positive online reviews for 42nd St. Photo. The camera arrived quickly on December 6th, just 10 days after purchase. The item was well packaged, new in the box as expected and exactly as I would have anticipated to receive it. I have already used it at my daughters gymnastics practice last night and also took a few pictures of my kids in front of the tree. I am very happy with the product we have purchased. It is going to be a great way to capture our Christmas memories."

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Verified
5/5

2010-12-08

"Completely satisfied with my purchase (Canon T2i). Friendly service, great price, and quick shipping."

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Verified
5/5

2010-12-08

"I was very pleased with thier customer service not only on the phone but during my internet transaction. Anytime I needed a quick response they were prompt and courteous. Their prices have been consistently lower than everyone else and the shipping is fast and usually free. What more could you want."

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Verified
5/5

2010-12-08

"This was the best price we found for the camera we were looking for. I had a question about the product before ordering and I called and talked to a store member right away, got my question answered and went on the purchase the product. Communication was quick, as was shipping. Very pleased with the service and product. We will always consider 42nd street for our future electronic needs. Thank you!"

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Verified
4/5

2010-12-08

"Overall, I am satisfied with 42nd St. Photo.

The price on the product was the lowest I found on the internet, and handling and shipping times were within reason.

Although this may not be the norm, I did not receive an order confirmation email, and had to verify the sale by calling.

Later in the week, I appreciated that a representative called me just prior to shipping to do a final verification of my order.

I will certainly keep 42nd St. Photo in mind for future purchases.
"

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Verified
5/5

2010-12-08

"They said I'll recieve my order within 7-10 business days and I recieved my order in 7 business days. That's pretty good. Everything seems fine with the product so far (only got to play with it for a couple of hours). No complaints at all."

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Verified
5/5

2010-12-08

"Good camera at a great price and shipping was timely. I appreciated the phone call to confirm that someone would be available to take delivery. "

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Verified
5/5

2010-12-08

"great product, fast delivery, no problems."

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Verified
5/5

2010-12-08

"I was very happy with the Lumix camera that we received from 42nd Street Photo. It arrived very quickly and in perfect condition. Looking forward to using it for years to come."

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Verified
5/5

2010-12-08

"I am very satisfied with my Canon 7D order, as soon as the order was shipped, it got here within a couple of days with the free shipping option.
The only thing that I didn't like was that the camera was not in the original packaging.
I ordered a 7D with 18-135 lens and it came with the 28-135 box, but everything else in there was what I expected.
Excellent service, great camera, great shipping!
"

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Verified
5/5

2010-12-08

"Although I haven't had much time to experiment with the camera, it's easy to use and the video is awesome."

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Verified
5/5

2010-12-07

"42nd street photo.com's customer service was beyond my expectations! I have never gotten a direct call before the item was shipped anywhere else. I have shopped at Amazon, Walmart, and other big retail online stores, but they could not compete with 42nd street's quality of service.

42nd photo even sent me complimentary 3pc cleaning kit and offered free gift promotion for just doing survey. I already have recommended 42nd photo to everyone I know and I know I will be coming back here. I am a happy customer.
"

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Verified
5/5

2010-12-07

"Like a768304 and others I also bought an L-series lens from 42nd St, my second purchase there. On the upsell call, I got Adam, who was, let's say, having a really bad day. The call itself was quite unpleasant--I would encourage you to keep your wits about you when you get yours.

However, despite my zero-star experience on the initial call, I feel like 42nd Street made it right afterwards. My problem with Adam had to do with filters, and 42nd Street proactively upgraded the filters I ordered at no charge (before I complained officially). They then followed up with a call from Jon who was clear he wanted to make the situation right for me. While it would have been nicer to have a productive conversation the first time, I'm fully satisfied with the outcome.

My customer service rating is the average of my two calls.
"

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Verified
5/5

2010-12-07

"Fast shipping, good service, and strongly recommended."

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Verified
5/5

2010-12-07

"This was my first experience ordering from 42nd Street Photo... I ordered this Camera as a Christmas gift for my daughter. The Sales Rep was super helpful and very knowledgeable about the product. Delivery was amazing, I received the package in two days....

I will definitely place an order again soon!!
"

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