"Talked with Rae a couple of times on 1/19/22. Excellent!!, professional, congenial conversations. I wish everyone I dealt with these days over the phone had her pleasant, knowledgeable, friendly demeanor. Give her A BIG RAISE!! ;)"
"I placed an order on December 01, 2021 for a pair of pants “shake it up a little” item #623075 priced $128.00 for a total cost of $159.00 shipping and tax. After receiving item found that pants would not justify a price of $128.00. I returned item with provided UPS return label and shipped back December 17, 2021. I started contacting them on January 07,2022 by phone and email. Provided information to answering machine and sent email. I tried again January 10 and 11, with phone message. I have yet to hear a response.So I’m out $ 159.00 and not even a cheaply made pair of pants to show for it."
"UPS tracking was showing gift was being returned to 32 Bar Blues. Tayolor called me to discuss and we worked with UPS. She called me to make sure it did arrive as she was going to reship if need be. It was an incredible experience and Taylor is an incredible employee "
"I left a message and received a call back within minutes. Taylor could not have been more accommodating and satisfied every concern. The clothes are beautiful and great quality. "
"I had an issue with a shirt and brought it to the Company's attention. They handled the situation and made sure it was made right. Calls and emails answered by a friendly human (Thanks Taylor!)
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"This is not an honest company...the Order people answer on the first call and take your order..the Customer Service department does not pick up..EVER...when I was backdoored into Customer Service by the Order folks I was fed a complete nonsense story about the order being canceled because the product didnt meet their standards....was then advised that an email blast went out to all customers that ordered advising same...absolutely not true...My 32 Bar Blues Account showed the Order was processed and shipped and it was in transit....no email was recieved..not in Spam or anywhere and My Account certainly did not reflect this line of jibberish...cant tell if they tagged my Bank Account but in process with Bof A in researching transaction"
"great job on talking with someone who knows their product. well done."
"Thank you for your help with size recommendations & reducing my shipping as a first time customer. I just received my products in this week and the fit is great ! Taylor, thank you for the wonderful service I will be a returning customer. "
"Wonderful service provided by Rae. "
"I had questions about the products I had in my cart and called the order department, not the customer service number and got a rep that was not professional and difficult with which to communicate. Immediately called the cust service and got a very helpful, courteous, and articulate young lady that helped me. I discovered that the order department is not even associated with 32. That young girl needs a raise or promotion"
"First timer. My “boys” (in their 20’s) marked up your catalog with Christmas gift ideas. I had a large order and wondered if I could get free shipping… I emailed customer service and got a prompt and positive response. If the clothing is as great as the customer service we will be repeat customers for sure. "
"Great to be able to call and have a person pick up right away that seems to know me. Proactive to solve problems and get everything right. A great brand with service to match. Big fan. Thank you. "
"I have been purchasing clothes from this company for a few years. The styles and fit never disappoint. Ordering is easy and delivery is great. Thanks for the awesome line. "
"Purchased ( my first from 32 BarBlues) a Burnt Henna shirt and was impressed with the fit that was not too baggy as I have broad shoulders and a narrow waist, some shirts that are Large size for broad shoulders have so much extra fabric on the sides, this was just right - not fitted tight or baggy saggy. Linen/cotton combo very nice and the buttons are even very special. Look forward to delivery of my Doing it my Way shirt when they are available. Charles"
"Good. Ask me in 6 months"